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Tramitación de la garantía
Para garantizar una rápida tramitación de su
consulta, tenga en cuenta las siguientes indicaciones:
Para realizar cualquier consulta, tenga a
mano el recibo y el número de artículo
(por ej. IAN 123456_7890) como justificante de
compra.
Encontrará el número de artículo en una inscripción
de la placa indentificativa, en la portada de las
instrucciones (abajo a la izquierda) o en una
pegatina en la parte posterior o inferior.
Si el producto fallase o presentase algún defecto,
póngase primero en contacto con el departamento
de asistencia indicado, ya sea por teléfono o correo
electrónico.
Puede enviarnos el producto defectuoso libre de
franqueo adjuntando el recibo de compra (tícket
de compra) e indicando dónde está y cuándo ha
ocurrido el fallo a la dirección de asistencia que le
indicamos.
Asistencia
Asistencia en España
Tel.: 900984948
E-Mail: owim@lidl.es
75


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