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Faire valoir sa garantie
Pour garantir la rapidité d’exécution de la procédure de
garantie, veuillez respecter les indications suivantes :
Veuillez conserver le ticket de caisse et la référence du pro-
duit (par ex. IAN 123456_7890) à titre de preuve d’achat
pour toute demande.
Le numéro de référence de l’article est indiqué sur la plaque
d’identification, gravé sur la page de titre de votre manuel
(en bas à gauche) ou sur un autocollant apposé sur la face
arrière ou inférieure du produit.
En cas de dysfonctionnement du produit, ou de tout autre dé-
faut, contactez en premier lieu le service après-vente par télé-
phone ou par e-mail aux coordonnées indiquées ci-dessous.
Vous pouvez alors envoyer franco de port tout produit considéré
comme défectueux au service clientèle indiqué, accompagné
de la preuve d’achat (ticket de caisse) et d’une description
écrite du défaut avec mention de sa date d’apparition.
Service après-vente
Service après-vente France
Tél. : 0800904879
E-Mail : owim@lidl.fr
Service après-vente Belgique
Tél. : 080071011
Tél. : 80023970 (Luxembourg)
E-Mail : owim@lidl.be
56


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