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32 GBIE SPS 3 A1
Troubleshooting
This section contains important information on fault identification and
rectification. Follow the instructions to avoid hazards and damage.
CAUTION
Do not attempt to open the device!
There are no parts inside the device which can be cleaned
or maintained. Opening the device will cause irreparable
damage to the device.
The following table will help you locate and correct any problems:
Fault Possible cause Remedy
The device will
not switch on.
The device is not
connected to a power
supply via USB.
Connect the USB
plug of the power
supply cable 8 to
a USB port on your
computer or a USB
power supply device
(see section Connect-
ing a computer/
playback device).
No sound/
volume too
low/
background
noise
The volume control
of the soundbar, your
computer or playback
device is set to mini-
mum volume.
Increase the volume
on the soundbar,
in your computer's
audio settings, or on
the playback device.
Soundbar, playback
device, or micro-
phone not turned on.
Make sure the
soundbar, playback
device, or micro-
phone is turned on.
The plug connections of
the connected devices
are not correctly con-
nected.
Check the plug
connections of all
connected devices.
The playback/output
devices (audio input/
output) are not set
up correctly in the
audio settings of your
computer.
Check your comput-
er's audio settings.
IB_339086_SPS3A1_LB8.indb 32 17.01.20 08:33
35


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