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19. Malfunctions, Cause, Remedy
If your device fails to function as required, please try this checklist first. Perhaps there is only a minor problem, and you
can solve it yourself.
DANGER! Risk of electric shock!
~Do not attempt to repair the device yourself under any circumstances.
Malfunction Cause Remedy
Device does not start.
Blender jug5 is not positioned correctly. Insert blender jug5 correctly (see “Insert
blender jug” on page 15).
Lid24 or deep steamer attachment3
have not been placed correctly onto the
blender jug5.
Place lid24 or deep steamer attach-
ment3 correctly.
No power supply. Check mains plug16, on/off switch7
and possibly the fuse.
Liquid underneath the device
The blade assembly19 has not been in-
serted correctly so that the blender jug5 is
leaking.
Insert blade assembly19 correctly (see
“Using and removing the blade assembly”
on page 15).
Seal18 for blade assembly is defective. Insert (see “Cleaning, checking and re-
placing seals” on page 34) new seal18.
Liquid escaped from the blender jug5
flowing onto the work surface through the
overflow hole13 of the base unit14 (see
“Overflow hole” on page 21).
When mixing liquids at speed 10 or with
button Turbo38, the blender jug5 must
not contain more than 2.5 litre, since oth-
erwise liquid might be ejected. For speed
settings of less than 10, the blender jug5
may only be filled up to a maximum of
3 litres.
Liquid escapes at the lid24
of the blender jug5.
Seal23 has not been inserted correctly.
Insert seal23 correctly (see “Cleaning,
checking and replacing seals” on
page 34).
Seal23 is defective. Insert (see “Cleaning, checking and re-
placing seals” on page 34) new seal23.
No temperature can be set. A speed setting 4 - 10 was selected. Select speed setting 0 - 3 (see “Setting the
speed” on page 20).
Blade assembly19 not turn-
ing.
Is the blade socket12 worn out? This can
happen, for example, if you have pro-
cessed too large a quantity of dough.
Replace the blade socket12 with a new
one (see “Replacing the blade socket on
page 36) and comply with the specified
maximum quantities in future.
Parts of the device are dis-
coloured.
Certain foods or spices (e.g. curry) may
discolour the plastic. This is not a device
error.
Remedy unnecessary, since not harmful to
health.
A speed setting exceeding 3
cannot be selected. A temperature has been set. Set temperature to 0.
Error messages or notes in
the screen. Warning against incorrect operation. Follow the instructions on the screen.
__338924_1907_MC-Connect_GB_online.book Seite 37 Donnerstag, 12. Dezember 2019 10:09 10
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