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Silvercrest DGP1000 33
Troubleshooting
Problem Possible cause Remedy
The device is not recog-
nised.
No USB connection
Check the USB connec-
tion.
Remove and reinsert the
USB connector. You can
also try using a different
USB socket on your
computer.
No pen or mouse symbol
is shown on the base unit
display
The pen batteries are
empty.
The pen is not near the
base unit
Replace the pen batter-
ies.
Move the pen closer to
the base unit
Replacing the pen batteries
The warning symbol ( ) on the pen informs you that the batteries must
be inserted with the correct polarity.
Proceed as follows:
1. Unscrew the battery compartment cap (H).
2. Remove the used batteries.
3. Insert two batteries type SR41. The plus pole (+)
of both batteries must always point upwards!
4. Screw the battery compartment cap on again.
35


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