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Troubleshooting
This chapter summarizes the most common problems you
could encounter. If you are unable to solve the problem with the
information below, contact your local Silk’n Customer Service
Center for further support.
SolutionPossible CauseProblem
Plug the adaptor to AC electrical outlet, and
connect the Plug (E) to the Applicator
The Adaptor is not
connected
Silk'n Clear does not
work
Contact your local Silk’n customer
Service center
The Applicator is
broken
Plug the adaptor to AC electrical outlet, and
connect the Plug (E) to the Applicator
The Adaptor is not
connected properly
Silk'n Clear suddenly
switches o
No action is required
This is normal
Device temperature
rises during use.
No action is required
This is normal
Press the ON/OFF Switch twice to switch
the Applicator o and on again. If Ready/
Treatment Mode - indicator light (K) does
not illuminate again, contact your local Silk’n
customer Service center
The Applicator
needs to be reset
Ready/Treatment
Mode - indicator
light (K) does not
illuminate when
pressing the ON/
OFF Switch
Press the ON/OFF Switch twice to switch the
Applicator o and on again. If System Error
- indicator light (L) illuminates again, contact
your local Silk’n customer Service center
Malfunction of the
Applicator
The Yellow System
Error - indicator
light (L) is lit.
14


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