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6.2. “A light pulse is not emitted when I press the PULSE SWITCH”.
Make sure that you have good contact with the skin and that the A
PPLICATOR T IP is evenly and firmly pressed to the skin. For your safety, the PULSE BUTTON
will activate a pulse only if the APPLICATOR T IP is firmly pressed against the skin.
Check the C
ARTRIDGE 100% USAGE INDICATOR If it is on, disconnect Silk’n™ and replace the DISPOSABLE LAMP CARTRIDGE.
Make sure that the READY INDIC ATOR is on.
If within 10 seconds the READY INDIC ATOR remains off turn Silk’n™ off and back on by pressing the POWER ON/OFF SWITCH twice.
If the problem persists, contact your local Silk’n™ Customer Service Center.
Check the SYSTEM W ARNING INDICATOR LIGHT.
If the light is on turn Silk’n™ off and back on by pressing the POWER ON/OFF SWITCH twice.
If the problem persists, contact your local Silk’n™ Customer Service Center.
If these problems persist, contact your local Silk’n™ Customer Service Center.
a.
b.
a.
b.
6.1. “My Silk’n™ does not start.
Make sure the power cord is properly connected to the Silk’n™ device.
Make sure the power cord is plugged into an electrical outlet on the wall.
6. Troubleshooting
Do not attempt to open or repair your Silk’n™ device. Only authorized Silk’n™ repair centers are permitted
to perform repairs.
Opening Silk’n™ may expose you to dangerous electrical components and to pulsed light energy, either of which may cause serious bodily damage and/
or permanent eye injury.
Trying to open Silk’n™ may also damage the device and will void your warranty.
Please contact Silk’n™ Customer Service if you have a broken or damaged device in need or repair.
For more information about Silk'n™ please enter your local website:
Australia: www.silkn.com.au
New Zealand: www.silkn. co.nz
If your Silk’n™ is broken, damaged, in need of repair, or for any other Silk’n™ user assistance, please contact your local Silk’n™ Customer Service:
Australia: contact@silkn.com.au 1-800-172220
New Zealand: contact@silkn.co.nz 0-800-172220
UK: contact@silkn.co.uk
7. Customer Service
Hong Kong: www.silkn.hk
Singapore: www.silkn.sg
Hong Kong: contact@silkn.hk
Singapore: contact@silkn.sg
UK: www.silkn.co.uk
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