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Frequently asked questions
Important information, troubleshooting, and FAQ
www.sigmasport.com ROX
®
10.0
ROX
®
10.0
Can another person with a different bike computer/heart rate monitor cause
interference?
The ANT+ transmitter work on a high digital frequency and are extremely
resistant to electromagnetic interferences. The pairing process assigns the
transmitters to specific bikes. All other ANT+ transmitters that are not paired
are ignored in training mode. This almost entirely prevents any interference
between two different devices.
How long will the battery in the transmitter last?
In general, all three transmitter batteries should last at least a year (based on
one hour of use each day). The heart rate transmitter”s battery lasts for three
years.
Is the ANT+ transmission system compatible with other transmission
systems (e.g. Bluetooth, STS, DTS etc.)?
No, the various transmission systems are not intercompatible.
Why has the altitude changed even though I have not moved?
The ROX 10.0 GPS”s altitude measurement is based on a barometric altitude
measurement. Barometric air pressure constantly changes, therefore current
altitude can change even though you are not moving.
Why do I always have to calibrate the current altitude?
Barometric air pressure is used determine the current altitude, the constant
changes to the current air pressure lead to changes to the current altitude. To
offset these fluctuations and achieve an accuracy of one meter in the current
altitude information, a reference altitude should be entered before each trip.
Entering this reference altitude is known as calibration.
Data transfer between the ROX 10.0 GPS and the Data Center software
does not work or is faulty or slow:
Please ensure that the ROX 10.0 GPS is installed in the device manager
as a COM port.
Avoid connecting the device via a USB hub.
Preferably use USB 1.1 or 2.0 connections.
If you still have data transfer problems, please contact our customer service
team.
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