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Faults and what to do about them. en
35
The programme is taking longer
than usual.
Not a fault – the unbalanced load detection system is adjusting
an imbalance by repeatedly distributing the laundry.
Not a fault – the foam detection is system active – a rinse cycle
has been switched on.
The length of the programme
changes during the wash cycle.
Not a fault – the programme sequence is optimised for the specific
washing process. This may change the length of the programme
shown in the display panel.
Residual water in the care-product
compartment É È.
Not a fault – the effect of the care product is not affected.
Odours in the washing machine. Run the Drum Clean or Cottons 90 °C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: . To prevent foaming, only use half the amount of detergent rec-
ommended by the detergent manufacturer. Do not use detergent de-
signed for woollens or delicates.
The o symbol lights up in the dis-
play panel. Foam may also be leak-
ing from the detergent drawer.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour
it into compartment É È (not suitable for outdoor clothing, sports-
wear or items stuffed with down).
Use less detergent in the next washing cycle.
Repeated, intensive foaming. Check your basic dosage and dosage strength settings.
If required, use a different liquid detergent.
Detergent/fabric softener drips off
the seal and collects on the door or
in the seal fold.
There is too much detergent/fabric softener in the dispensers. Do not
fill above the max. mark in the dispensers.
Loud noises, vibrations and
machine "movement" during the
spin cycle.
Is the appliance aligned? Align the appliance. ~ Page 42
Are the appliance's feet fixed? Secure the appliance's feet.
~ Page 42
Have the transport braces been removed? Remove the transport
braces. ~ Page 39
The display panel/indicator lights
do not work while the appliance is
running.
Has there been a power failure?
Have the fuses blown? Reset/replace the fuses.
If the fault occurs repeatedly, call customer services.
There is detergent residue on the
laundry.
Some phosphate-free detergents contain water-insoluble resi-
due.
Select Rinse or brush the laundry after washing.
- P - appears in the display panel
when the cycle is paused.
The water level is too high. It is not possible to add laundry. Close
the door immediately, if necessary.
Press the Ü button to continue the programme.
- P - and Ï appear in the display
panel when the cycle is paused.
The door is unlocked. It is possible to add laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Switch off the appliance and pull out the mains plug.
Turn off the tap and call customer services.
Faults Cause/Remedy
35


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