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Making calls with multiple lines
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Making calls in an executive-secretary team
An executive-secretary team is configured by the relevant service person-
nel and may include up to four executive and up to two secretary tele-
phones.
Sample scenarios
This example assumes that two executive and two secretary phones are
configured. Calls for the executives are forwarded immediately to the re-
spective secretary phone. A secretary then connects the call with or with-
out consultation to the responsible executive using the direct station se-
lection key.
Prerequisites:
The following call forwards are configured (Æ page 54 ):
•For All calls from Executive 1 to Secretary 1
•For All calls from Executive 2 to Secretary 2
Forward on Busy and forward on No reply from Secretary 1
to Secretary 2
Forward on Busy and forward on No reply from Secretary 2
to Secretary 1
"Allow call waiting" should be activated on the secretaries phones
(Æ page 79). This function can optionally be activated and deactivated us-
ing a key if a key has been configured for it.
Line and direct station selection keys have been configured by service per-
sonnel and "Transfer on hangup" and server features have been activated.
Secretary 1 Secretary 2
Executive 1 Executive 2
Line
Executive 1
Executive 2
Secretary 2
Shift
Line
Secretary 1
Secretary 2
Shift
Call waiting
Line
Executive 1
Executive 2
Secretary 1
Shift
Call waiting
Line
Secretary 2
Secretary 1
Shift
106


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