680314

Siemens Unify OpenStage 40 SIP Manual

5
Zoom out
Zoom in
Previous page
1/172
Next page
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
OpenScape Voice
OpenStage 40, OpenStage 40 G
OpenStage Key Module 40
Operating Manual
V1 R3.x
V1 R4.x
Important information
2
Important information
Trademarks
For safety reasons, the telephone should only be supplied
with power:
• using the original power supply unit.
Part number: L30250-F600-C14x (x: 1=EU, 2=US,
3=UK) or
• in a LAN with PoE (Power over Ethernet), which com-
plies with the IEEE 802.3af standard.
Use only original Siemens accessories. The use of other ac-
cessories may be hazardous and will render the warranty
and the CE marking invalid.
Never open the telephone or a key module. Should you en-
counter any problems, contact your administrator.
The device conforms to the EU directive 1999/5/EC as at-
tested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the lo-
cal authorities.
Proper disposal and separate collection of your old appli-
ance will help prevent potential damage to the environment
and human health. It is a prerequisite for reuse and recy-
cling of used electrical and electronic equipment.
For more detailed information about disposal of your old ap-
pliance, please contact your city office, waste disposal ser-
vice, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equip-
ment which is installed and sold in the countries of the Eu-
ropean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and electron-
ic equipment.
Q
Important information
3
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments such as bath-
rooms.
Product support on the Internet
Information and support for our products can be found on the Internet:
http://www.siemens-enterprise.com/
.
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the Internet at:
http://wiki.siemens-enterprise.com/.
Contents
4
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Product support on the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .10
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 11
Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 12
Getting to know your OpenStage phone . . . . . . . . .13
The user interface of your OpenStage 40/40 G. . . . . . . . . . . . . . . . . . . 13
Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 15
Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
OpenStage Key Module 40 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
OpenStage Key Module 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 21
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Idle-display view and icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Control and monitoring function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Contents
5
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Answering a call via the loudspeaker (speakerphone mode) . . . . . . 36
Accepting a call via the headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Directed pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Picking up call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Picking up the held call: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Switching from handset to speakerphone mode . . . . . . . . . . . . . . . . . 40
Switching from speakerphone mode to the handset . . . . . . . . . . . . . . 41
Switching from headset to speakerphone mode . . . . . . . . . . . . . . . . . 42
In standard mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
In U.S. mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 43
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Immediate dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Dialing using the hot or warm line function . . . . . . . . . . . . . . . . . . . 49
Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 52
Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Programming call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 57
Activating call forwarding for all calls . . . . . . . . . . . . . . . . . . . . . . . . 58
Call forwarding chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Permitting callback on busy/no reply . . . . . . . . . . . . . . . . . . . . . . . . 62
Calling back missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Contents
6
Programming sensor keys . . . . . . . . . . . . . . . . . . . . .64
List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Programming programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . . 65
Programming enhanced functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Repertory dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Feature toggle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Immediate ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Activate/deactivate call waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Example 1: Accessing a stored contact or phone number . . . . . . . 68
Example 2: Deactivate call waiting . . . . . . . . . . . . . . . . . . . . . . . . . 68
Resetting programmable sensor keys. . . . . . . . . . . . . . . . . . . . . . . . . . 69
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .70
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Accepting calls via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 86
Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
System-based conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Editing entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Contents
7
Making calls with multiple lines . . . . . . . . . . . . . . .96
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . . 96
Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . 96
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Dialing the last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Forwarding calls on primary line . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . . 99
Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . . 99
Putting a line on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Lines with hot or warm line function . . . . . . . . . . . . . . . . . . . . . . . 101
Busy override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 104
LED display on DSS keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Making calls in an executive-secretary team . . . . . . . . . . . . . . . . . . . . 106
Sample scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Accepting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Connecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
DSS keys can be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Using line overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Settings for multi-line phones (keyset) . . . . . . . . . . . . . . . . . . . . . . . . 111
Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 111
Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 112
Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 113
Line preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Privacy/security. . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Deactivating the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Enabling "Do not disturb" via a key. . . . . . . . . . . . . . . . . . . . . . . . . 117
Enabling "Do not disturb" via the idle menu . . . . . . . . . . . . . . . . . . 117
Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Contents
8
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 123
Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 123
Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 124
Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 126
Logging on with forced, delayed logoff at a remote phone. . . . . . 127
OpenScape Voice functions. . . . . . . . . . . . . . . . . . .128
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Deactivating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Activating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Temporarily activating anonymous calling for the next call . . . . . . 130
Temporarily deactivating anonymous calling for the next call . . . . 130
Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Accepting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Call tracing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Making a line busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Marking the last line in the hunt group chain. . . . . . . . . . . . . . . . . 136
Reachability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Serial call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Parallel call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Park a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Unparking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Silent Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Active silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Muted silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Table of codes for OpenScape Voice functions. . . . . . . . . . . . . . . . . . 143
Contents
9
Individual phone configuration . . . . . . . . . . . . . . .144
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Adjusting the display to a comfortable reading angle . . . . . . . . . . 144
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Background lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Contrast for the OpenStage Key Module. . . . . . . . . . . . . . . . . . . . 145
Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Nonsecure voice communication tone and message . . . . . . . . . . 156
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Selecting a language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Initiating the reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . .162
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 168
Labeling keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
General information
10
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective fea-
tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please con-
tact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refer-
ence Guide contains quick and reliable explanations of frequently used
functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V is a reference to an operation or setting performed directly on the
phone
z is a reference to an operation or setting performed via the Web in-
terface
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to the
unit.
General information
11
Service
If you experience problems or defects with the phone, please dial the ser-
vice number for your country.
Intended use
The OpenStage phone is a desktop unit designed for voice transmission
and for connection to the LAN. It can also be used as a workstation device.
Any other use is regarded as unauthorized.
Telephone type
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit. Specific details concerning your communications platform can
be obtained from your service technician.
Please have this information ready when you contact our service depart-
ment regarding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone
(front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view
of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 144.
The Siemens service department can only help you if you experi-
ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
Getting to know your OpenStage phone
13
Getting to know your OpenStage phone
The following sections describe the most frequently used operating ele-
ments and the displays on your OpenStage phone.
The user interface of your OpenStage 40/40 G
1 You can make and receive calls as normal using the handset.
2
The graphic display permits intuitive operation of the phone
Æ page 25.
3
You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 25.
4
You can use function keys when conducting a call to access frequent-
ly used functions (such as, Disconnect) or to open the Program/Ser-
vice menu and mailbox Æ page 18.
5
Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æ page 18.
6 The 5-way navigator is a convenient navigation tool Æ page 19.
7 The keypad can be used to enter phone numbers and text Æ page 23.
8 Incoming calls are visually signaled via the call display.
5
7
1
6
4
3
8
2
Getting to know your OpenStage phone
15
Using network ports more efficiently
OpenStage 40 has a built-in 10/100 Mbps Ethernet switch.
OpenStage 40 G has a 1000 Mbps Ethernet switch. This means that you
can connect a PC to the LAN directly via the phone. The telephone-PC con-
nection option must first be activated on the telephone by service person-
nel.
Using this connection option saves one network port for each switch used
and requires fewer or shorter network cables when arranged correctly.
OpenStage 40/40 GNetwork switch PC
Getting to know your OpenStage phone
16
Key Module
OpenStage Key Module 40
The OpenStage Key Module 40 is a key module attached to the side of the
phone that provides 12 additional illuminated, programmed keys.
Like keys on the phone, these keys can be programmed and used accord-
ing to your needs Æ page 20.
You can attach up to two OpenStage Key Module 40s to your
OpenStage 40.
To operate an OpenStage Key Module 40 you always require a pow-
er supply unit Æ page 2.
Getting to know your OpenStage phone
20
Programmable sensor keys
Your OpenStage 40 telephone features six programmable lit sensor keys.
Touch the key briefly to activate the programmed function or dial the stored
number Æ page 68.
Press the key to open a menu for programming it Æ page 65.
You can label these keys with internal and external phone numbers or fre-
quently used functions (platform-dependent; please contact the responsi-
ble administrator).
The configured phone number or function name is displayed next to the
key.
The status of a function is shown by the LED on the corresponding sensor
key.
Meaning of LED displays on function keys
Increase the number of programmable sensor keys by connecting a
key module Æ page 16.
Only for repdial keys can you also program the second level for di-
rect destination selection.
LED Meaning of function key
S
Off The function is deactivated.
T
Flashing
1
[1] In this manual, flashing sensor keys are identified by this icon, regardless of the flashing in-
terval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.
Indicates the function status.
R
On The function is activated.
Level 2
Mirea, Ch.
Getting to know your OpenStage phone
21
Trunk keys (on multi-line phones only)
The programmable sensor keys on multi-line phones function as trunk
keys. Each key programmed with the "Line" function is handled as a line.
This means up to five lines can be configured.
A distinction is drawn here between primary, secondary and phantom
lines. Each of these line types can be used on a private or shared basis
Æ page 21.
Primary line
All multi-line telephones have a primary line. This line can be reached in the
usual manner via your public phone number. Incoming calls are signaled on
this line.
Secondary line
The secondary line on your phone is used as a primary line by another sub-
scriber of the line trunk group. Your primary line, which is configured on an-
other telephone in the line trunk group, simultaneously functions as the
secondary line on that telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the line
trunk group. Phantom lines are established when the number of lines pro-
vided by a communications system exceeds the number of available
telephones.
Line utilization
• Private line: A line that is used by a single telephone. This line cannot
be used as a secondary line by another telephone.
• Shared line: A line that is configured on multiple telephones. The line
status (if configured) is displayed in the "Overview" tab for all tele-
phones that share this line. If, for example, a shared line is being used
by a telephone, a status message indicating that this line is busy is dis-
played on all other telephones.
• Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the
"Overview" tab Æ page 29.
To avoid conflict between individual multi-line phones, the functions
"Do not disturb" and "Call forwarding" can only be used for the prima-
ry line.
Getting to know your OpenStage phone
22
LED display
LED Explanation
S
Not lit The phone is in idle mode.
T
Flashing
• Incoming call on the line (Æ page 96)
• "Hold reminder" is activated (Æ page 75)
Flickering
• Outgoing call on the line
• The incoming call was prioritized and select-
ed in accordance with the "Automatic line
selection for incoming calls" option
Fast blinking The line is on "Hold".
Blinking Call forwarding is activated
R
Illuminated The line is busy
Getting to know your OpenStage phone
23
Keypad
You can only use the digits 1 to 9 and 0 as well as the * and # characters
when dialing a number. The
h navigation key is used to delete from right
to left.
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number
4 key on the keypad
twice. When entering the text, all available characters for this key are dis-
played. After a short while, the character in focus is displayed in the input
field.
Character overview (depends on the current language setting)
To speed up the input, you can confirm your entry by pressing "g"
on the navigator after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Key 1x 2x 3x 4x 5x 6x
1
] 1
2
a b c 2 ä
3
d e f 3
4
g h i 4
5
j k l 5
6
m n o 6 ö
7
p q r s 7 ß
8
t u v 8 ü
9
w x y z 9
0
0
(
[1]
[1] Next letter in upper case (active for maxi-
mum one second)
[2]
[2] Switch to digit input
)
. , ? ! ’ " - ( ) @ / : _
Getting to know your OpenStage phone
24
Multi-function keys
Alphabetic labeling of dial keys is also useful when entering vanity num-
bers (letters associated with the phone number’s digits as indicated on the
telephone spell a name, e.g. 0700 - PATTERN = 0700 - 7288376).
Text editor
A function menu appears under the character selection field in certain sit-
uations (such as, when labeling programmable sensor keys). You can enter
punctuation marks and special characters and switch between the entry of
alphanumeric characters in lower and upper case and straightforward digit
entry.
You can select further editor functions via the click wheel:
• OK – Confirm and terminate the entire input
• Cancel – Cancel your entries without saving
• Mode Configuration via the key
(
– 123 (# -> ABC) – Numerical entry
– ABC (# -> Abc) – Upper-case characters
– Abc (# -> abc) – Initial character upper case
– abc (# -> 123) – Lower-case characters
• Move cursor left to add or delete characters
• Move cursor right to add or delete characters
• Copy – Copy a visible character string
• Paste – Insert a copied a character string at a cursor position
Key Function during text input Function when held down
)
Write special characters Deactivate the ring tone
(
Switch between upper and
lower case
Activate the telephone lock.
Getting to know your OpenStage phone
25
Display
Your OpenStage 40 comes with a tilt-and-swivel black-and-white LCD dis-
play. Adjust the tilt and contrast to suit your needs (Æ page 144).
Idle mode
If there are no calls taking place or settings being made, your
OpenStage 40 is in idle mode.
The left area contains the status bar on the first line and is followed by a
five-line field for comprehensive context-specific displays. The right area is
used for labeling the programmable sensor keys.
Idle-display view and icons
The time, weekday, and date are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated.
The "Do not disturb" function is activated.
The phone lock is activated.
A mobile user is logged on to the telephone.
The microphone is deactivated.
Status bar
Programmable sensor
key list Æ page 25
Context-dependent
displays Æ page 26
Level 2
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Iller, Zin
10:29 am Mon 17.11.06
S
07
01234567
Own phone number
Getting to know your OpenStage phone
26
Context-dependent displays
Depending on the situation at hand, the graphic display on your OpenStage
phone displays different content, to which you can respond intuitively.
Information on actual events
The following icons appear centered on the display when your phone is idle
and signal current properties or events.
Example: You missed two calls in your absence.
You have two new voice messages that you can open by pressing
O
Æ page 30.
Icons for events
Context menus
An arrow beside a selected entry indicates the existence of a context
menu that you can open by pressing the
i or g buttons on the navigator
(Æ page 19). The range of functions available is situation-specific.
Icon Explanation
Callback requests are active.
You received new voice messages.
New entries have been added to the call lists.
Local call forwarding is active.
02
1st entry
(selected on callup)
Selected entry
Consultation
Hold
Blind transfer call
Disconnect
Getting to know your OpenStage phone
27
Idle display context menu
The following functions (where released) can be accessed by pressing the
right key on the navigator:
Pop-up menus
In many operating situations, suitable functions or information is offered in
an automatic pop-up window.
Example: You set up a consultation call. The pop-up menu opens and offers
suitable functions for selection with the navigator.
A pop-up window automatically closes as soon as you have performed an
action.
To suppress information pop-up windows, press
i on the navigator.
First entry (selected when you call
up the menu, if you have already
dialed a phone number)
Selected entry
Only available when config-
ured to support mobility
Redial {1} 1234
Ringer off
Do not disturb off
Mobile logon
Cancel call backs
Directed pickup
012345|
Dial
Redial {1}
Retrieve held call
Level 2
Mirea, Ch.
Toussaint.
Rüscher
Stahl, Ing
Iller, Zin
Getting to know your OpenStage phone
28
Telephony interface
Single-line view
Additional information is displayed in the telephony interface when your
phone rings, when you dial a number or during a call, for instance.
Example:
Icons for frequent call states
The same information is available on multi-line telephones for the
selected line in the line overview.
Icon Explanation
The call is active
The call has been disconnected
You have placed the call on hold (e.g. consultation hold).
Your call partner has placed the call on hold
{
The voice connection is secure.
}
The voice connection is not secure.
Detailed descriptions of the various functions can be found in the
sections "Basic phone functions" Æ page 35 and "Enhanced phone
functions" Æ page 70.
Smith Michael
{
3:16
08912345678
Consultation
Hold
Blind transfer call
Disconnect
Icon indicating call status
Call duration
Current call(s)
Context menu with situation-specific
options
Getting to know your OpenStage phone
29
Multi-line view
Two tabs are displayed on the telephony interface:
• "[My phone]" tab – represents the primary line or the line view of a se-
lected line Æ page 28
• "Overview" tab – configurable overview of the secondary lines
Æ page 21
To access the menu: Press the
h key:
Example:
The status icons provide information about the state of the relevant line.
Icon Explanation
Call for the corresponding line.
Call from a DSS line.
Call for a line with suppressed ring tone Æ page 115.
"Hold reminder" is activated Æ page 75.
The line is currently not available.
The line is busy.
Please note the LED displays for the line keys Æ page 22.
Overview
Line 1 Line busy
Line 2
Level 2
My phone
Line 1
Line 2
Line key labeling
Æ page 21
Line status
Line name
Status icon
My phone g Bohr, Nils
Getting to know your OpenStage phone
34
Network information
Information about the IP address or name which was assigned to the
phone in the network and therefore the HTML address of the web inter-
face.
V
View information on the phone Æ page 160
Perform reset
V
Personal settings made via the telephone menu or the web interface can
be reset to factory settings.Æ page 161
Administration
You can access the administration area via the "Admin" function and by en-
tering the administration password.
Refer to the administration manual supplied with your phone for more de-
tailed information on this topic.
Control and monitoring function
A control or monitoring function can be activated on your phone for service
purposes by remote maintenance.
Control function
Service personnel have the option to activate and deactivate features of
the phone via remote maintenance. During maintenance the handset, mi-
crophone, loudspeaker and headset are deactivated. You are additionally
informed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone for example, the service per-
sonnel install a monitoring function. You can use your phone as normal dur-
ing monitoring. However you will first be informed about the operation
with a message on the display and prompted to allow monitoring.
If service personnel have activated a function on your phone, which contin-
uously transmits operating data to a server, you will see the flashing
icon in the upper display line.
Contact your service personnel or refer to the OpenStage Adminis-
tration Manual for more on the network information values listed
here.
Basic functions
35
Step by Step
Basic functions
Secure voice transmission
Prerequisite: The secure voice communication option
must be activated by your administrator.
If you call a party or receive a call from a party over a se-
cure connection, a padlock icon
1
appears on the other
party’s row on your graphic display. You can opt to have
voice connections that are no longer secure indicated
by a brief alerting tone and a window with the message
"Unencrypted call" (see Æ page 156).
Answering a call
Your OpenStage phone rings with the tone signal set
when an incoming call is received. The call is also visu-
ally signaled on the call display.
If transmitted, calling party information (name, phone
number) appears on the graphic display.
Please read carefully the introductory chapter
"Getting to know your OpenStage phone"
Æ page 13 before performing any of the steps
described here on your phone.
1. Closed for secure or open for nonsecure voice communication
If you have set a pattern melody or a ringtone file
Æ page 152 on your phone, it is possible that
service personnel have preset a different pattern
melody, pattern sequence or ringtone or deacti-
vated the ringtone, depending on the call type
(e.g. an external or internal call).
An incoming call will interrupt any ongoing tele-
phone setting operations. When the call ends, you
can press the N key to return to the point in the
menu structure where you were interrupted.
Step by Step
Basic functions
40
Switching from handset to speaker-
phone mode
Prerequisite: You are conducting a call via the handset
and the microphone and loudspeaker functions have
been activated by administrator.
Standard mode
n and \ Hold down the key and replace the handset. Then re-
lease the key and proceed with your call.
US mode
If the country setting is set to US, you do not have to
hold down the loudspeaker key when replacing the
handset to switch to speakerphone mode.
n Press the key shown.
\ Replace the handset. Proceed with your call.
{ or }
Make note of the two different processes and ac-
tivate, if necessary, your preferred setting
Æ page 154.
A secure voice communication is indicated by a
closed padlock icon on the graphic display; a non-
secure voice communication is indicated by an
open padlock icon on the graphic display (see
also Æ page 35)
Basic functions
41
Step by Step
Switching from speakerphone mode to
the handset
Prerequisite: You are conducting a call in speaker-
phone mode.
^ Lift the handset.
n The key shown goes out.
Step by Step
Basic functions
42
Switching from headset to speaker-
phone mode
In standard mode
n Press and hold the key (open listening ist activated),
o Press the key shown. Speakerphone mode is activated.
In U.S. mode
n Press the key shown.
o Press the key shown. Speakerphone mode is activated.
Open listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
loudspeaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown.
Deactivating
n Press the lit key.
Switching to speakerphone mode
n \ Hold down the lit key and replace the handset.
Basic functions
43
Step by Step
Activating/deactivating the micro-
phone
You can temporarily switch off the handset microphone
to prevent the other party from listening in while you
consult with someone in your office.
Prerequisite: You are conducting a call.
Deactivating the microphone
p Press the key shown.
Activating the microphone
p Press the lit key.
Ending a call
s Press the key shown.
or
Select and confirm the option shown in the connec-
tions’s context menu.
or
\ Lit key pressed
or In speakerphone mode
n Press the lit key.
Disconnect?
Step by Step
Basic functions
44
Group call
Your administrator can incorporate multiple telephones
in a call pickup group. If your telephone belongs to a
pickup group, you can also accept calls intended for oth-
er members of the group.
A group call is displayed on the phone. Service person-
nel may have made the following settings for signaling:
The volume settings can be found from Æ page 150.
Telephone status Ring on group
call = Yes
Ringing on group
call = No
Ringtone
on
Silent Ringtone
Loudspeaker
Beep
Loudspeaker
in
Connection
Handset Ringtone
Loudspeaker
Beep
Handset
Handset
Open liste-
ning
Beep
Handset and
loudspeaker
Beep
Handset and loud-
speaker
Headset Ringtone
Loudspeaker
Beep
Headset
Headset
Open liste-
ning
Beep
Headset and
loudspeaker
Beep
Headset and loud-
speaker
Speakerpho-
ne mode
Beep
Loudspeaker
Beep
Loudspeaker
Ringetone
off
Silent Nothing Nothing
in
Connection
Handset Nothing Beep
Handset
Handset
Open liste-
ning
Beep
Handset and
loudspeaker
Beep
Handset and loud-
speaker
Headset Nothing Beep
Headset
Headset
Open liste-
ning
Beep
Headset and
loudspeaker
Beep
Headset and loud-
speaker
Speakerpho-
ne mode
Beep
Loudspeaker
Beep
Loudspeaker
Basic functions
45
Step by Step
Further service personnel settings for group calls:
• The group call can be picked up both by lifting the
handset and via the "Pickup call" menu option.
• The group call be picked up via the "Pickup call"
menu option but not by just lifting the handset.
• A key is programmed for call pickup.
A group call is waiting and is indicated on the display by
Pickup: Caller
for: Party
Picking up a group call
The pop-up menu opens:
Confirm the option shown.
or
^ Lift the handset (only if the appropriate function is set
by your administrator)
or
R Press the sensor key programmed with the "Call pickup"
function (if configured). The speakerphone function is
activated.
Ignoring a group call
Select and confirm the option shown. The phone stops
signaling the group call.
Pickup call?
Ignore?
Step by Step
Basic functions
46
Making calls
Off-hook dialing
^ Lift the handset.
j Enter the number if nec. Use the navigator Æ page 19
to correct entries.
In the pop-up menu:
Confirm or wait until the dial delay expires. (see
Æ page 87).
or In the pop-up menu:
Select and confirm the option shown.
The connection is set up.
If you selected the option "Busy When Dialing"
Æ page 89, you will not be interrupted by an in-
coming call. In this case, the caller hears the busy
signal.
Dial
Redial {1} S. Hawking
If you are using a dial plan and Immediate dia-
ling is set (see Æ page 48, dialing is automatical-
ly performed as soon as the character string en-
tered matches an entry in the dial plan.
Basic functions
47
Step by Step
On-hook dialing
The connection is set up with on-hook dialing via the
loudspeaker (speakerphone mode) or via a connected
headset.
n Press the key shown.
or
o Press the key if a headset is connected.
j Enter the station number.
i Press or wait until the dial delay expires (see
Æ page 87).
or In the pop-up menu:
Confirm.
First enter the number
First enter the number. The loudspeaker or headset key
illuminate when you enter the first digit.
j Enter the station number. if nec. Use the navigator
Æ page 19 to correct entries.
Confirm or wait until the dial delay expires. (see
Æ page 87).
The connection is set up.
Redial {1} S. Hawking
Dial
If you are using a dial plan and Immediate dia-
ling is set (see Æ page 48, dialing is automatical-
ly performed as soon as the character string en-
tered matches an entry in the dial plan.
Step by Step
Basic functions
48
Immediate dialing
Immediate dialing should only be activated if service
personnel has configured and approved a dial plan.
Immediate dialing is deactivated by default. For this re-
ason after entering the number you must either confirm
the "Dial" option or wait until the dial delay expires to set
up the connection. If Immediate dialing is configured,
your call is automatically dialed as soon as the string en-
tered matches an entry in the dial plan.
Activating or deactivating immediate dialing
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec. j User passwordEnter and confirm the .
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context menu.
Confirm the option shown
User
Configuration
Outgoing calls
Immediate dialling
Yes
Save & Exit
Step by Step
Basic functions
50
Redial
Redialing from the call list
, Press the key shown.
You are automatically directed to the Dialed list in the
Calls menu.
Select and confirm the entry you want.
The phone number associated with the list entry is di-
aled.
Redialing from the pop-up menu
^ Lift the handset.
or
n Press the key shown.
Select and confirm the option shown.
The last phone number entered is dialed.
Redialing from the idle menu
Select and confirm from the idle display context menu
(Æ page 27). The last phone number entered is dialed.
{ or }
Only calls to the primary line are received on
multi-line phones (Æ page 12).
Niels, Bohr 07:06 am
Redial {1} S. Hawking
Redial {1} S. Hawking
A secure voice communication is indicated by a
closed padlock icon on the graphic display; a non-
secure voice communication is indicated by an
open padlock icon on the graphic display (see
also Æ page 35).
Basic functions
51
Step by Step
Consulting a second party
You can call a second party while a call is in progress.
The connection to the first party is placed on hold.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connec-
tions’s context menu.
j Call the second party.
Ending or canceling a consultation call
Select and confirm the option shown in the second par-
ty’s context menu.
The consultation call is disconnected. The call with the
first party is resumed.
Ending the first call
Select and confirm the option shown in the first call’s
context menu.
The connection to the second party remains active.
If the called party does not answer
In the pop-up menu:
Select and confirm the option shown.
The call with the first party is resumed.
Consult
If you are using a dial plan and Immediate dia-
ling is set (see Æ page 48, dialing is automatical-
ly performed as soon as the character string en-
tered matches an entry in the dial plan.
Disconnect & return
Disconnect
Disconnect & return
Step by Step
Basic functions
52
Switching to the held party (alternating)
Prerequisite: You are conducting a consultation call.
Select and confirm the option shown in the connec-
tion’s context menu.
Ending an alternate operation
Disconnecting the held call:
Select and confirm the option shown in the held con-
nection’s context menu.
The held call is disconnected. The active call continues.
Disconnecting the active call:
Select and confirm the option shown in the active con-
nection’s context menu.
The active call is disconnected. The held call remains on
hold and can be managed via the context menu.
Alternate?
It does not matter which context menu is open
when alternating. The "Alternate" function ap-
pears in both menus (active and passive connec-
tion).
You can switch back and forth between two sub-
scribers by repeatedly selecting and confirming
"Alternate".
Disconnect?
Disconnect & return?
Basic functions
55
Step by Step
Programming call forwarding
Configuring destination phone numbers for call
forwarding
You can configure up to five destination phone numbers
for call forwarding. These destination phone numbers
can then be assigned different forwarding types. You
can then enable one of the forwarding types
(Æ page 57).
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select the destination option for one of the following
forwarding types:
• All calls
•Busy
•No reply
Confirm the destination selected.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
j Enter and confirm the destination phone number.
Define additional destination phone numbers for desti-
nation 2 to 5, as necessary.
Select and confirm the option shown.
Assigning a destination phone number to a call
forwarding type
r Press the key shown.
Edit call forwarding
You can also enter the call forwarding settings via
the user menu (Æ page 72).
Destination
You can use each of the three Destination op-
tions to save destination phone numbers for the
relevant forwarding type.
Edit favourites
Destination 1
Save & Exit
Step by Step
Basic functions
56
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select the destination option for one of the following
forwarding types:
• All calls
•Busy
•No reply
Confirm the destination selected.
Select and confirm a destination number from the list.
Select and confirm the option shown.
Defining the ring duration before call forwarding on
no reply
You can define how often the phone should ring before
the "No reply" form of call forwarding activates.
z
You can also configure this setting via the Web interface
Æ page 162.
Prerequisite: The phone is idle.
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm the option shown.
j Enter a value for the duration.
Select and confirm the option shown.
Edit call forwarding
Destination
08972228596
Save & Exit
This setting is only available if the "Server fea-
tures" function was deactivated by the adminis-
trator.
Edit call forwarding
Duration
Save & Exit
Basic functions
57
Step by Step
Activating/deactivating call forwarding
z
You can also configure this setting via the Web interface
Æ page 162.
Prerequisite: At least one destination phone number is
programmed (Æ page 55).
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown.
An overview of call forwarding settings appears.
Select and confirm the option shown.
or
Select and confirm the option shown.
or
Select and confirm the option shown.
Select and confirm "On" or "Off" in the context menu.
Select and confirm the option shown.
Edit call forwarding
All calls
Busy
No reply
On
Save & Exit
Step by Step
Basic functions
58
Activating call forwarding for all calls
Use the r function key to activate call forwarding for
all calls.
z
You can also configure this setting via the Web interface
Æ page 162.
Prerequisite: There is at least one forwarding destina-
tion programmed Æ page 55.
r Press the key shown.
The pop-up menu opens:
Select and confirm the option shown. The
r key
lights up. Call forwarding is activated.
If the phone is idle, the call forwarding icon
K appears
on the graphic display with the destination phone num-
ber.
Deactivating call forwarding for all calls
r Press the lit key.
The pop-up menu opens:
The pop-up menu disappears after around five seconds
and the
r key goes out.
or
Select and confirm the option shown.
Call forwarding is deactivated.
Accept
Accept
Basic functions
59
Step by Step
Call forwarding chain
Sometimes calls to a station are forwarded to another
station which also has call forwarding or DND activated.
This can create a call forwarding chain consisting of sev-
eral telephones where the last member of the chain is
your phone.
A popup window opens on your phone’s screen with
the following information:
• Who is calling
• Who forwarded first or last.
• The reason for the forwarding is displayed by an
icon.
You can set whether the station that forwarded first or
last is displayed (see Æ page 73).
Step by Step
Basic functions
60
Callback
You can request a callback if the station called is busy or
if nobody answers.
You receive a callback when the other party’s line be-
comes free.
Requesting callback
Prerequisite: The station called is busy or nobody an-
swers.
In the pop-up menu:
Select and confirm the option shown.
Deleting callback requests
You can delete scheduled callback requests if you no
longer need to return a call, for example, at the end of
the working day.
Prerequisite: At least one callback was requested.
Select and confirm the option shown in the idle display
(Æ page 27) context menu.
Confirm in the pop-up menu. All callback requests are
deleted.
This option must be activated by your administra-
tor.
On multi-line telephones Æ page 12, only the
callback requests for your primary line are
logged.
Call back?
Cancel call backs?
Disconnect? m
Basic functions
61
Step by Step
Responding to a callback
Prerequisite: A callback was requested. Your phone
rings and station information appears on the graphic dis-
play with the callback icon.
The pop-up menu opens:
Accepting a callback
Select and confirm the option shown.
Rejecting a callback
Select and confirm the option shown.
The callback request is deleted. The caller hears the
busy signal. The caller’s phone number is added to the
missed calls list.
Forwarding a callback
Select and confirm the option shown.
j Enter and confirm the phone number.
Accept?
Reject?
Deflect
Step by Step
Basic functions
62
Permitting callback on busy/no reply
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
or
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
User
Configuration
Outgoing calls
Callback: busy
Callback: no reply
Yes
Save & Exit
Basic functions
63
Step by Step
Calling back missed calls
Calls received while you are absent are indicated by a
message on the idle display (Æ page 26). The
O
function key also lights up.
Missed calls are logged in the missed calls list. This list
provides information on the missed call and lets you call
back the number directly (call lists, see also
Æ page 31).
O Press the key shown.
Select and confirm the option shown.
Select and confirm the appropriate list entry. The phone
number associated with the list entry is dialed.
If no new calls are listed, the call list menu is offered un-
der Calls Æ page 95.
On multi-line telephones Æ page 12, only the
calls missed on your primary line are logged.
Calls
Niels, Bohr 20.05 10:06
Step by Step
Programming sensor keys
64
Programming sensor keys
The phone features a range of functions that can, if re-
quired, be stored on programmable sensor keys.
The phone comes with six programmable sensor keys,
all of which can be programmed on two separate
levels.
The "Shifted" programmable sensor key, which allows
you to switch between the two programmable sensor
key levels, is preassigned. This programmable sensor
key should be maintained where possible so you can
switch between the two programmable sensor key lev-
els.
The labels for the programmable sensor keys are dis-
played on the right side of the display.
The programmable sensor keys can also be pro-
grammed via the Web interface (Æ page 162).
List of available functions
1. Delete (not assigned) 17. Group pickup
2. Selected dialling 18. Repertory dial
3. Repeat dialling 19. Feature toggle
4. Forward all calls 20. Mobility
5. Forward no reply 21. Directed pickup
6. Forward busy 22. Callback
7. Ringer off 23. Cancel callbacks
8. Hold 24. Consultation
9. Alternate 25. DSS
10. Blind transfer call 26. Call Waiting toggle
11. Transfer call 27. Immediate ring
12. Deflecting 28. Preview
13. Shift 29. AICS Zip tone
14. Conference
30. Server feature
15. Headset 31. Start application
16. Do not disturb 32. Send URL
Programming sensor keys
65
Step by Step
Programming programmable sensor
keys
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z
You can also configure this setting via the Web interface
Æ page 162.
or You can also program keys via the user menu.
N Press the key shown.
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown. You are prompted
to press the key you wish to program.
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
Select and confirm the option shown to program the
first level.
or
Select and confirm the option shown to program the
second level.
Select and confirm the required function in the list (for
instance Do not disturb).
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want.
Select and confirm the option shown.
User
Phone
Program keys
Normal
Shifted
Do not disturb
Label
Save & Exit
Step by Step
Programming sensor keys
66
Programming enhanced functions
Repertory dial
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z
You can also configure this setting via the Web interface
Æ page 162.
Select and confirm the option shown to program the
first level for instance.
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to
change the label on the graphic display.
j Enter and confirm the label you want.
Select and confirm this option to enter a destination
phone number.
j Enter and confirm a stations’s destination phone num-
ber.
You can select and insert special characters in the dial-
ing sequence:
« Clear call
~ Make consultation
» Make normal call
¬ Pause
The pop-up menu also offers the following functions:
• Move cursor right and left
•Copy
•Paste
• Mode selection
•Cancel
•OK
Select and confirm the option shown.
Normal
Repertory dial
Label
Setting
Save & Exit
The repertory dial can be up to 40 characters
long.
Programming sensor keys
67
Step by Step
Feature toggle
Only available for Hunt group functions (Æ page 135).
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z
You can also configure this setting via the Web interface
Æ page 162.
Select and confirm the option shown to program the
first level for instance.
Select and confirm the function in the context menu.
Select and confirm if you want to change the key label.
j Enter and confirm the label you want.
Select and confirm this option to enter a code.
j Enter and confirm the code, for example: *96 (contact
your administrator).
Select and confirm the option shown.
Forwarding
S Press the sensor key you want to program until the field
opens. The programmable sensor key lights up.
z
You can also configure this setting via the Web interface
Æ page 162.
Select and confirm the option shown to program the
first level for instance.
Select a forwarding type:
• Forward all calls
• Forward no reply
•Forward busy
Select and confirm the function in the context menu.
Select and confirm the option shown if you want to
change the label on the graphic display.
j Accept or edit the label and confirm.
Select and confirm this option to enter the forwarding
destination.
Normal
Feature toggle
Label
Setting
Save & Exit
Normal
Forward all calls
Label
Setting
Step by Step
Programming sensor keys
68
j Enter and confirm the phone number of the forwarding
destination.
Select and confirm the option shown.
Immediate ring
This function allows you to switch the preset delay
(Æ page 112) on and off for all line keys.
Activate/deactivate call waiting
You can press a key to activate or deactivate call waiting
functionality, even during a call. This requires that call
waiting is permitted in principle (Æ page 79) and that
the key has been configured(Æ page 68).
Using sensor keys
The use of programmed functions depends on the pho-
ne’s status. The relevant display appears once you have
pressed a sensor key.
Example 1: Accessing a stored contact or
phone number
Prerequisite: The idle menu is displayed on the graphic
display.
S Press sensor key for stored contact. Connection setup
is shown in the display.
Example 2: Deactivate call waiting
S Press "Call waiting on" sensor key. The sensor key lights
up.
The second call function is deactivated. The call is rejec-
ted or forwarded.
Save & Exit
Programming sensor keys
69
Step by Step
Resetting programmable sensor keys
You can reset sensor keys you configured to factory set-
tings (see also Æ page 161).
N Press the key shown.
Confirm the option shown.
if nec. j Enter and confirm the user password.
Select and confirm the option shown to switch to the
Reset.user.data menu.
Select the option shown.
Select and confirm the option shown in the context
menu to delete the content of all sensor keys.
Select and confirm "Reset selected user data." The con-
tents of the sensor keys you configured are deleted.
User
Reset
Function key data
Yes
Perform reset
Sensor keys which can only be configured by ser-
vice personnel remain unchanged
Step by Step
Enhanced phone functions
70
Enhanced phone functions
Incoming calls
Accepting calls via the headset
Prerequisite: The headset is connected.
o The LED flashes when a call is received.
Press the key shown. Conduct call.
Ending the call:
o Press the key shown. The LED goes out.
Deflecting a call
Using call deflection
Prerequisite: An incoming call is displayed or signaled.
In the pop-up menu:
Select and confirm the option shown.
The call is immediately deflected if a destination phone
number is programmed (Æ page 71).
or If you did not set a phone number when programming
call deflection, a pop-up menu appears prompting you
to enter a destination phone number for call deflection.
j Enter and confirm the destination phone number.
The call is deflected.
Deflect
Enhanced phone functions
71
Step by Step
Permitting call deflection
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
j Enter and confirm the phone number to which the sta-
tion should be deflected.
or Deflecting to a DSS number
A call can be deflected to a direct station selection
(DSS) subscriber using the DSS key, if the key is config-
ured and the deflect function is activated by your admin-
istrator Æ page 104.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
User
Configuration
Incoming calls
Deflecting
Allow deflection
Yes
Default destination
Entering a destination phone number is not man-
datory when call deflection is active. If you want
to deflect an incoming call, you are prompted to
enter a destination phone number if there is
none stored.
Deflect to DSS
Yes
Save & Exit
Step by Step
Enhanced phone functions
72
Rejecting a call
You can reject an incoming call.
In the pop-up menu:
Select and confirm the option shown.
The caller hears a busy signal.
Configuring call forwarding
N Press the key shown until "Menu" is active.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
For a description of the settings, see the chapter "Call
forwarding" (Æ page 54).
Configuring call forwarding
Select and confirm the option shown.
For a description of the settings, see the chapter "Call
forwarding" (Æ page 54).
Reject
If the rejected caller’s phone number is transmit-
ted, it is saved in the call list. You can then call
this party back at a later time.
You can also enter the call forwarding settings via
the Forwarding key (Æ page 55).
User
Configuration
Incoming calls
Forwarding
Settings
Enhanced phone functions
73
Step by Step
Setting alerts
Use the Call forward alerts menu to enable and disable
visual and audible alerts for call forwarding (not possible
with the Forwarding key).
Select and confirm the option shown.
Select the option shown.
Select and confirm the option shown in the Yes/No con-
text menu.
or
Select the option shown.
Select and confirm the option shown in the Yes/No con-
text menu.
or
Select the option shown.
Select and confirm Display last/Display first
Select and confirm the option shown.
Alerts
Visual alerts= No
Yes
Audible alerts= No
Yes
Forwarding station... Last
Display last
Option = Save & Exit
Step by Step
Enhanced phone functions
74
Placing a call on hold
You can use this function to place an ongoing call on
hold, for instance, to prevent the other party overhear-
ing a conversation with a colleague in the same room.
The "Hold" function must be activated by the adminis-
trator.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connec-
tions’s context menu.
Retrieving a held call:
Select and confirm the option shown in the connec-
tions’s context menu.
Using line keys
On multi-line telephones you can use the line keys to
place ongoing calls on hold.
R Press the corresponding trunk key. The line key LED
starts flickering. The call is now on hold.
Retrieving a held call:
T Press the corresponding trunk key. The line key LED
lights up. The call is retrieved.
Held call wait status
After placing a call on hold, you can replace the handset
and then decide if the call should be retrieved or discon-
nected.
Prerequisite: You placed a call on hold and replaced the
handset.
In the pop-up menu:
Select and confirm the option shown to resume the call
in speakerphone mode.
or
Select and confirm the option shown to disconnect the
call.
Hold
Reconnect
The LED display Æ page 22 or status display on
the "Overview" tab Æ page 29 indicates to other
multi-line telephones on which this line is also
configured, that the call is on hold. These phones
can then pick up the call.
Retrieve held call
Disconnect
Enhanced phone functions
75
Step by Step
Activating/deactivating the hold reminder tone
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
Setting the hold reminder time
Use the "Hold reminder" function to set the length of
the timeout before an automatic reminder is issued
about a held call.
The minimum value is 1, that is, the reminder is output
after one minute. The maximum value is 99 minutes.
Press 0 to deactivate the reminder.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
User
Configuration
Connected calls?
Allow hold rem.?
Yes
Save & Exit
User
Configuration
Connected calls?
Hold rem. delay
Step by Step
Enhanced phone functions
76
j
Enter a value between 3 and 15 and confirm.
Select and confirm the option shown.
Music on hold
Music on hold is played back when you are placed on
hold by another party, providing this option is active.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j
Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
Save & Exit
User
Configuration
Connected calls
Music on hold
Yes
Save & Exit
Enhanced phone functions
77
Step by Step
Call waiting (second call)
You can accept a second incoming call in the course of
an ongoing call. The caller hears the on-hook signal
while you hear a call-waiting signal tone.
You can ignore or accept the second call. Before you ac-
cept the second call, you can end the first call or place
it on hold for subsequent retrieval.
You can block the second call or the signal tone
(Æ page 79).
Accepting a second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 79).
In the pop-up menu:
Select and confirm the option shown.
You can talk to the second party.
The connection to the first party is on hold.
You can still
• toggle between an initial and second call or
• initiate a conference
Consultation call from second call
If the second call is your active call you can initiate a
consultation call from it.
From a consultation call in the second call you can
• initiate a conference
• toggle between the second call and a consultation
call
• transfer a call
• disconnect the calls again
During a consultation in the second call, the first call is
parked and can only be unparked when the consultation
or second call ends or these calls were connected.
Select and confirm the option shown in the second
call’s context menu. The call to this station is discon-
nected and the call to the first station is reconnected.
Ignoring second call
Prerequisite: You are conducting a call and call waiting
is allowed (Æ page 79).
In the pop-up menu:
Accept
Disconnect & return
Enhanced phone functions
79
Step by Step
or Connect by hanging up
Prerequisite: Connecting by hanging up is activated
(ask your service personnel) and "Toggle associate"
must be set to "Yes" (Æ page 80). Before you can be
connected by hanging up you must have toggled at
least twice (Æ page 52).
] or n Replace the handset or, if you are in speakerphone
mode, press the loudspeaker key. The other two parties
are now connected to one another.
Allowing call waiting
Prerequisite: The option was programmed by your ad-
ministrator.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
When Allow call waiting is activated, you can toggle
the configured sensor key to switch call waiting on/off
(Æ page 68).
If the Call waiting (second call) function is deacti-
vated, a caller hears the busy signal if you are al-
ready conducting a call.
User
Configuration
Incoming calls
Handling
Allow call waiting
Yes
Save & Exit
Step by Step
Enhanced phone functions
80
Toggling associate
Set the "Toggle associate" function to Yes if you want to
connect to a second or pickup call by hanging up.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec. j User passwordEnter and confirm the .
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context me-
nu.
Select and confirm the option shown.
User
Configuration
Connected calls
Toggling associate
Yes
Save & Exit
Enhanced phone functions
81
Step by Step
Transferring a call
You can transfer your current call to another party with
or without consultation.
Blind transfer
Prerequisite: You are conducting a call. The options "Al-
low call transfer" and "Transfer on ring" were allowed
(Æ page 82).
Select and confirm the option shown in the connec-
tions’s context menu.
j Enter and confirm the phone number of the second par-
ty to whom you want to transfer the call.
Transferring with consultation
You can announce a call to a recipient before transfer-
ring it.
Prerequisite: You are conducting a call. The options "Al-
low call transfer" and "Transfer on ring" were allowed
(Æ page 82).
Select and confirm the option shown in the connec-
tions’s context menu. The call is placed on hold.
j Enter the phone number of the party to whom you want
to transfer the call.
Confirm the option shown.
If the party answers:
Announce the call you want to transfer.
Select and confirm the option shown in the connec-
tions’s context menu.
If the party does not answer:
You do not have to wait for the second party to answer
before you can transfer the call.
Select and confirm the option shown in the connec-
tions’s context menu.
or Replace the handset or, if speakerphone mode is active,
press the lit
n key to transfer the call.
Blind transfer
The graphic display returns to idle following suc-
cessful transfer.
Consultation
Dial
Complete Xfer
Complete transfer
Step by Step
Enhanced phone functions
82
If the party does not answer, you will be called back by
the first party.
Allowing call transfer
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
User
Configuration
Connected calls
Allow call transfer
Yes
Save & Exit
Enhanced phone functions
83
Step by Step
Allowing "Transfer on Ring"
If this option is allowed, you can activate call transfer by
replacing the handset even before the called party an-
swers.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
User
Configuration
Outgoing calls
Transfer on ring
Yes
Save & Exit
Step by Step
Enhanced phone functions
84
CTI calls
Beep on auto-answer
Speakerphone mode activates automatically on your
phone if you use a CTI application (such as Outlook) to
dial a number when Auto Answer is active. If Auto An-
swer is not active, the phone rings first and you have to
press the loudspeaker key or lift the handset to set up
the call. This setting also defines whether or not incom-
ing calls are automatically accepted. If the function is
active, an alert beep sounds when an incoming call is
automatically accepted.
Information on the operation of the configured CTI ap-
plication can be found in the corresponding user guide.
z
You can also configure this setting via the Web interface
Æ page 162.
Prerequisite: The option was programmed by your ad-
ministrator.
N Press the key shown.
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
User
Configuration
Incoming calls
CTI calls
Auto-answer
Yes
Beep on auto-answer
Yes
Save & Exit
Enhanced phone functions
85
Step by Step
Beep on auto-reconnect
You can reconnect a held call both via the CTI applica-
tion and via the phone. A beep sounds when you toggle
between an active call and a held call when the function
is active.
Prerequisite: The option was programmed by your ad-
ministrator.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
User
Configuration
Incoming calls
CTI calls
Beep on auto-unhold
Yes
Save & Exit
Step by Step
Enhanced phone functions
86
Making calls
Dialing with the DDS key
You can program frequently used phone numbers on
programmable keys (Æ page 64). If you press a direct
destination selection key for around three seconds, the
associated contact or phone number appears and dial-
ing is initiated.
Prerequisite: A direct destination key is programmed
Æ page 64.
R Press the programmed DDS key. Dialing is initiated.
Dialing a phone number from a list
The following call lists are available in the "Calls" directory:
• Missed
• Dialed
• Received
• Forwarded
O Press the key shown.
Select and confirm the option shown.
Select and confirm the required call list.
Select and confirm the entry you want. The phone num-
ber associated with the list entry is dialed.
For a detailed description of the call lists, see
Æ page 31.
Calls
Dialed
Niels, Bohr 07:06am
Enhanced phone functions
87
Step by Step
Using autodial delay
A number is automatically dialed after a set delay start-
ing from the entry of the number’s last digit. The auto-
dial delay can be used:
• when dialing in idle mode
• when deflecting an incoming call
• Consultation
• when transferring an answered call.
The delay can be reduced by performing one of the fol-
lowing activities:
i • Press the key shown. This always works.
^ • Lift the handset (off-hook). This only works if the
phone number was entered when the phone was
idle or if it was entered for a consultation call when
the handset was off hook.
n • Press the key shown. This only works if the phone
number was entered when the phone was idle and
the loudspeaker key was not lit or if the phone num-
ber was entered for a consultation call and the loud-
speaker key was not lit.
If an emergency number is preset by your admin-
istrator, the autodial delay for this phone number
is reduced to one second.
Automatic dial delay does not work if you are
using a dial plan and Immediate dialing is confi-
gured (see Æ page 48). The number is automati-
cally dialed as soon as the string entered mat-
ches an entry in the dial plan.
Step by Step
Enhanced phone functions
88
Settings for autodial delay
z
You can also configure this setting via the Web interface
Æ page 162.
If you select Autodial delay, you must either confirm
the "Dial" option, press the loudspeaker key or wait until
the autodial delay expires to set up a call when dialing
with the handset on hook.
N Press the key shown.
Select and confirm the option shown.
if nec. j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
j Specify a value and confirm your entry.
Select and confirm the option shown.
The setting does not affect automatic emergency
number dialing.
User
Configuration
Outgoing calls
Autodial delay
Save & Exit
Enhanced phone functions
89
Step by Step
Allowing "Busy When Dialling"
If you activate this function, an incoming call received
while you are performing dialing is rejected. The caller
then hears the busy signal.
z
You can also configure this setting via the Web interface
Æ page 162.
N Press the key shown.
Select and confirm the option shown.
if nec.
j Enter and confirm the User password.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown.
Select and confirm the option shown in the context
menu.
Select and confirm the option shown.
User
Configuration
Outgoing calls
Busy when dialling
Yes
Save & Exit
This setup option can also be found under "Han-
dling" in the "Incoming calls" menu.
Making calls with multiple lines
97
Step by Step
Using the line keys
T Press the flashing trunk key.
Speakerphone mode.
Select and confirm the option shown.
Speakerphone mode.
Making calls
You must seize a line before you can make calls on a
multi-line telephone.
Trunk seizure can be configured on an individual basis.
Your administrator can determine if the lines on your
telephone can be automatically seized and with which
priority.
Manual trunk seizure
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
S Press the required trunk key.
or
h Press the key shown to open the Overview tab
Æ page 29.
Select and confirm the required line (e.g. line 2). The se-
lected line is displayed on the screen.
j Enter the phone number or use redial, for example. The
connection is set up.
Accept
If you have seized a secondary line, this line is
reserved for you for making calls for a specific
period as defined by the administrator. No other
user can seize this line during this period, even
if the line is also assigned to this user’s tele-
phone.
Line 2
Step by Step
Making calls with multiple lines
98
Automatic trunk seizure
Prerequisite: Your administrator has configured auto-
matic trunk seizure.
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
R The line defined during configuration is seized.
j Enter the station number. The connection is set up.
Dialing the last dialed number
Regardless of the line used, the last number dialed on
your telephone is displayed for redialing in the selected
number’s context menu.
^ or n or o Lift the handset or press the speakerphone mode or
headset key.
S Press the required line key (Æ page 97).
In the pop-up menu:
Confirm the option shown. The connection is set up.
Forwarding calls on primary line
The call forwarding can only be activated for the primary
line. Which call forwards are possible, how they are con-
figured and activated can be found from Æ page 54.
Call forwarding information
Prerequisite: Your service personnel has activated "For-
warding shown".
If you have activated one of the forwarding types on
your phone for the primary line and a station calls, a
popup window with the following information opens:
• Who is calling
• The forwarding destination.
Redial {1} 12345
Making calls with multiple lines
99
Step by Step
During calls
Making and receiving calls on a single line
If you only use one line on your multi-line telephone to
make calls, and you receive calls on the same line, the
phone operates in the same way as a single-line tele-
phone:
• Redial Æ page 50
• Consultation Æ page 51
• Toggle/Connect Æ page 52
• Callback Æ page 60
•Hold Æ page 74
• Call waiting (second call) Æ page 77
• Transferring a call Æ page 80
• Conference Æ page 90
Functions available exclusively for the primary line:
• Call lists Æ page 31
• Voicemail Æ page 30
• Call forwarding Æ page 54
• Do not disturb Æ page 117
Making and receiving calls with multiple
lines
Accepting a waiting call
Prerequisite: You are conducting a call. At the same
time, a call is incoming on another line.
[ Call on line 1.
T Press the line key for line 2. The call on line 1 is placed
on hold.
Depending on your individual settings, you will
be notified of incoming calls Æ page 115.
Depending on the settings for "Rollover", you will
be notified of incoming calls Æ page 115.
… 5 …


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Siemens Unify OpenStage 40 SIP at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Siemens Unify OpenStage 40 SIP in the language / languages: English as an attachment in your email.

The manual is 4,02 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Siemens Unify OpenStage 40 SIP

Siemens Unify OpenStage 40 SIP User Manual - Dutch - 139 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info