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Rectifying faults en
35
Errors Cause Troubleshooting
Display shows "Please restart
appliance.". Appliance has a fault. 1. Pull out the mains plug and wait
5seconds.
2. Re-insert the mains plug.
Display very frequently shows
"calc'nClean". Water is too hard. 1. Insert a new water filter.
→"Insert water filter", Page22
2. Set the corresponding water hard-
ness.
→"Setting the water hardness",
Page16
Incorrect or too little descal-
ing agent used.
When descaling, only use suitable
tablets.
Problem with results
Errors Cause Troubleshooting
Coffee or milk froth quality
varies widely. Build-up of limescale in the ap-
pliance.
Descale the appliance.
→"Using the descaling programme",
Page29
Milk froth quality varies
widely. Milk froth quality depends on
the type of milk or plant-based
alternative used.
Optimise the result through the selec-
tion of the milk or vegetable-based
drink type.
Coffee is not dispensed or has
slowed to a trickle.
Set quantity is not reached.
Grinding level is set too fine. Set a coarser grinding level.
→"Adjusting the grinding level",
Page22
Heavy build-up of limescale in
the appliance.
Descale the appliance.
→"Using the descaling programme",
Page29
Air is in the water filter. 1. Immerse the water filter in water with
the opening facing upwards until no
more air bubbles escape.
2. Reinsert the filter.
→"Insert water filter", Page22
Coffee has no crema. Type of coffee is not optimal. Use a coffee variety with a higher pro-
portion of Robusta beans.
Use beans with a darker roast.
Beans are no longer fresh. Use fresh beans.
Grinding level is not appropri-
ate for coffee beans.
Adjust the grinder to a finer setting.
→"Adjusting the grinding level",
Page22
35


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