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Problem Cause Solution
The coffee tastes “burnt”. Brewing temperature too
high
Reduce the temperature, see
“Menu settings –
Coffee temp.
The grinding setting is
too ne or the pre-ground
coffee is too ne.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee. Change the type of coffee.
Display shows
Error
Please contact hotline
The appliance has a fault. Please contact the hotline.
The water lter does not
stay in position in the
water tank.
The water lter is not
mounted correctly.
Firmly press the water lter
straight down into the tank
connection.
Display shows
Check water tank
Water tank has been
incorrectly inserted or the
new water lter has not
been rinsed according to
instructions.
Insert the water tank correctly or
rinse the water lter according to
instructions and then switch on.
The coffee grounds are
not compact and are too
wet.
The grinding setting is too
ne or too coarse, or not
enough
ground coffee has been
used.
Adjust the grinding unit to a
coarser or ner setting, or use
2 level measuring spoons of
ground coffee.
Display shows
Clean brewing unit
Brewing unit is soiled. Clean brewing unit.
Too much pre-ground
coffee in the brewing unit.
Clean brewing unit (pour in no
more than 2 level measuring
spoons of ground coffee).
The brewing units
mechanism is stiff.
Clean brewing unit (see “Mainte-
nance and daily cleaning”).
Coffee or milk froth quality
varies considerably.
Build-up of limescale in the
appliance.
Descale the appliance with two
descaling tablets as described
in the instructions.
Water dripped onto the
inner oor of the appli-
ance when the drip tray
was removed.
Drip tray removed too
early.
Wait a few seconds after the
last drink was dispensed before
removing the drip tray.
If you are unable to solve the problem, always call the hotline.
You will nd the telephone numbers at the back of these instructions.
31


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