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9
Where to Go for Assistance
Although every company has its own way of handling support
for Optiset E telephones, most have a person responsible for
making configuration changes and answering questions about
the telephone system. This person, the system administrator,
can provide you with information on the features you need to
use and can help troubleshoot problems with your phone when
necessary. For more detailed information about your phone’s
features and operation, refer to the
Optiset E Entry, Basic,
Standard, Advance, and Advance Plus Administrator Guide for
Hicom 300 E CS (
GU30-1602-00).
Your Class of Service
Each phone in your Siemens telephone system has a class of
service (COS) that specifies the features available to it.
Therefore, you may find that some features included in this
guide are not available on your telephone. Ask your system
administrator which features have been assigned to your
telephone.
Line Keys
Your Optiset E telephone has a separate line key for every
extension that appears on your phone. You use the line keys to
answer and place calls.
Status Lights
The red status lights next to the line keys tell you what is
happening on those lines. A line key status light may turn on
steadily, blink, or flash at different rates to signal the status of
that line.
When the light is... the line is...
Off Available
On steady In use
Blinking Ringing
Flashing (faster) On hold
Flickering (fastest) Forwarded
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