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Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 2000, HiPath 3000, HiPath 5000
HiPath OpenOffice ME
OpenStage 60/80
OpenStage Key Module
Operating Instructions
Important information
2
Important information
Trademarks
For safety reasons, the telephone should only be sup-
plied with power:
using the original power supply unit.
Part number: C39280-Z4-C51x (x: 0=EU, 1=US,
2=UK) or
in a LAN with PoE (Power over Ethernet), which
complies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you
encounter any problems, contact the responsible ser-
vice personnel.
Use only original Siemens accessories. The use of oth-
er accessories may be hazardous and will render the
warranty, extended manufacturer’s liability and the CE
marking invalid.
The device conforms to the EU directive 1999/5/EC as at-
tested by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
Proper disposal and separate collection of your old appli-
ance will help prevent potential damage to the environment
and human health. It is a prerequisite for reuse and recycling
of used electrical and electronic equipment.
For more detailed information about disposal of your old ap-
pliance, please contact your city office, waste disposal ser-
vice, the shop where you purchased the product or your
sales representative.
The statements quoted above are only fully valid for equip-
ment which is installed and sold in the countries of the Eu-
ropean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other
regulations regarding the disposal of electrical and electron-
ic equipment.
Q
Important information
3
Location of the telephone
The telephone should be operated in a controlled environment with an
ambient temperature between 5°C and 40°C.
To ensure good speakerphone quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum speakerphone
distance is 50 cm.
Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
Do not operate the telephone in damp environments such as
bathrooms.
Software update
Documentation in Internet
This and other documentation can be found on the Internet at:
http://www.enterprise-communications.siemens.com
> Products
> Phones & Clients > (Select Product) > Downloads.
To view and print documentation in PDF format, you require Acrobat Read-
er (free software):
http://www.adobe.com
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the web at:
http://wiki.siemens-enterprise.com/
During a software update, the phone must not be disconnected
from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by
flashing LEDs.
Contents
6
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . 54
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .55
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Answering a call for another phone . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Answering calls from the entrance telephone
and opening the door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Accepting a call from an answering machine . . . . . . . . . . . . . . . . . 58
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Redialing from a call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using a personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using a system phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the LDAP directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Making calls using system speed-dial numbers . . . . . . . . . . . . . . . 62
Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 64
Talking to your colleague with discreet calling. . . . . . . . . . . . . . . . . 64
Automatic connection setup/hotline . . . . . . . . . . . . . . . . . . . . . . . . 65
Reserving a trunk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . 66
Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
During a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Preventing and allowing a second call (call waiting) . . . . . . . . . . . . 68
Activating/deactivating the camp-on tone . . . . . . . . . . . . . . . . . . . . 68
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Placing an external call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Conducting a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . 73
Recording a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Transferring a call after a speaker call announcement in a group . . 75
Trunk flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . 77
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
8
Contents
More functions/services. . . . . . . . . . . . . . . . . . . . . .106
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . 108
Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . 109
Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Displaying the number of waiting calls/overload display . . . . . . . . . . . 111
Using another telephone like your own for a call . . . . . . . . . . . . . . . . 111
Using another phone like your own for extended periods (mobility) . 112
Fax details and message on answering machine . . . . . . . . . . . . . . . . 113
Resetting services and functions
(system-wide cancellation for a telephone) . . . . . . . . . . . . . . . . . . . . . 113
Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . 114
Using system functions from outside
DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . 117
Controlling connected computers or programs running on them/
telephone data services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Communicating with PC applications over a CSTA interface . . . . . . . 119
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . 120
Sensors (only for HiPath 33x0/35x0) . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Radio paging (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Making calls in the team/executive/
secretary configuration . . . . . . . . . . . . . . . . . . . . . .122
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Line utilization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Line seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Trunk keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Answering calls with the trunk keys . . . . . . . . . . . . . . . . . . . . . . . 124
Dialing with trunk keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Placing a call on hold on a trunk key and retrieving the held call . 124
Making calls on multiple lines alternately . . . . . . . . . . . . . . . . . . . 125
MULAP conference release. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Direct station selection key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Using DSS keys to answer calls . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Calling a team member directly . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Transferring a call in progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Accepting a call for another team member . . . . . . . . . . . . . . . . . . 127
Forwarding calls on trunks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Transferring calls directly to the executive phone . . . . . . . . . . . . . . . . 130
General information
11
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective fea-
tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
The function is not configured for you or your telephone. Please con-
tact your system support representative.
Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refer-
ence Guide contains quick and reliable explanations of frequently used
functions.
Service
If you experience problems or defects with the phone, please dial the ser-
vice number for your country.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to the
unit.
The Siemens service department can only help you if you experi-
ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
Getting to know your OpenStage phone
13
Getting to know your OpenStage phone
The following sections describe the most frequently used operating ele-
ments and the displays on your OpenStage phone.
OpenStage 60/80 user interface
The diagram shows an OpenStage 60, the description applies to both
product variants.
1 You can make and receive calls as normal using the handset.
2 The large graphic display permits intuitive operation of the phone
Æ page 23.
3 The mode keys allow easy operation of the applications featured on
your telephone. To select a tab within a function press the relevant
key repeatedly until the required tab is displayed Æ page 18.
4 Use the TouchGuide to navigate conveniently through the applica-
tions on your telephone Æ page 19.
5 You can customize your telephone by assigning phone numbers and
functions to the programmable sensor keys Æ page 20.
6 The function keys allow you to call up the most frequently used func-
tions during a call (e.g. Disconnect) Æ page 17.
7 Audio keys are also available, allowing you to optimally configure the
audio features on your telephone Æ page 17.
8 The TouchSlider allows you to adjust the current volume (e.g. tele-
phone rings - ringer volume) Æ page 17.
9 Incoming calls are visually signaled via the call display.
10 The keypad can be used to enter phone numbers and text
Æ page 21.
7
10
1
4
6
5
9
3
8
2
Getting to know your OpenStage phone
14
Ports on the underside of the phone
OpenStage operating features
OpenStage 80 60
Display type Color
TFT
640x480
Color
TFT
320x240
Illuminated display
;;
Programmable sensor keys 9 8
Full-duplex speakerphone function
;;
Headset
;;
Bluetooth
;;
USB master
1
1. Not suitable for USB hubs
;;
10/100 Mbps Ethernet switch Æ page 15
;;
Interface for key modules
;;
Web-based Management (WBM)
;;
Power supply unit
Keyboard
PC
Network switch
Headset
Port for key
modules
Handset
USB
port
Getting to know your OpenStage phone
15
Using network ports more efficiently
OpenStage 60/80 has a built-in 10/100 Mbps Ethernet switch. This means
that you can connect a PC to the LAN directly via the phone.
Using this connection option saves one network port for each switch used
and requires fewer or shorter network cables when arranged correctly.
OpenStage Manager
This program offers an additional option for tailoring your OpenStage to
your personal needs.
To connect OpenStage 60/80 to a PC, you require only a commercial
network cable (uncrossed).
Contact your service personnel for the latest version of OpenStage
Manager.
OpenStage 60/80Network switch PC
Getting to know your OpenStage phone
16
OpenStage Key Module
The OpenStage Key Module is a key module for mounting on the side of
your telephone. It offers an additional twelve illuminated, programmable
sensor keys.
Like keys on the phone, these sensor keys can be programmed and used
according to your needs Æ page 20.
The diagram shows an OpenStage Key Module for OpenStage 80.
You can attach up to two OpenStage Key Modules to your
OpenStage 60/80.
Other technical explanations, safety notices, and installation instruc-
tions can be found in the relevant documentation.
You can download these from the Internet at
http://www.enterprise-communications.siemens.com
Getting to know your OpenStage phone
17
Keys and controls
Function keys
Audio controls
Audio keys
TouchSlider
Similar to the TouchGuide Æ page 19, you can set properties for your tele-
phone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the cur-
rent tone (ring tone, handset tone and loudspeaker tone). You can adjust
the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider Æ page 147.
Key Function when key is pressed
s
End (disconnect) call Æ page 44.
r
Call forwarding Æ page 47.
q
Start voice recognition
1
.
1. This function is not yet available.
Key Function when key is pressed
n
Activate/deactivate the loudspeaker Æ page 41.
o
Activate/deactivate headset Æ page 55.
p
Activate/deactivate microphone (also for speakerphone mode)
Æ page 44.
Icon used in the manual:
X
Getting to know your OpenStage phone
18
Mode keys
These sensor keys allow you to switch to the required application with the
simple stroke of a key. To select a tab within an application press the rele-
vant key repeatedly until the required tab is displayed.
The icons for the mode keys also appear on the display Æ page 28.
Key Function when key is
pressed
LED display
t
Display telephony interface
Æ page 30
Blue: Application is active
u
Display phonebooks
Æ page 31
Blue: Application is active
w
Display call lists
Æ page 34
Blue: Application is active
White: New entry in call list
x
Display messages
Æ page 36
Blue: Application is active
White: New voicemail
v
Display user/applications
menu Æ page 37
Blue: Application is active
y
Display Help function
Æ page 39
Blue: Application is active
Getting to know your OpenStage phone
20
Programmable sensor keys
Your OpenStage 80 has nine (OpenStage 60: eight) illuminated sensor
keys. You can assign functions or numbers to them.
Depending on how they are programmed, you can use the sensor keys as:
Function keys Æ page 79
•Repdial keys Æ page 84
•Procedure keys Æ page 82
Touch the key to activate the programmed function or dial the stored num-
ber.
Press and hold a function key or repdial key to open a menu for program-
ming it. Direct station selection (DSS) keys can only be programmed via
the service menu.
A label indicating the key’s function is displayed to the left of the key; it can-
not be changed. You can change the labels for repdial or DSS keys accord-
ing to your requirements Æ page 86.
The status of a function is shown by the LED on the corresponding sensor
key.
Meaning of LED displays on function keys
Increase the number of programmable sensor keys by connecting a
key module Æ page 16.
You can program internal and external station numbers on the sec-
ond level for all programmable sensor keys (except the Shift key).
The LED function is not available for internal station numbers on
the second level.
LED Meaning of function key
S
Off The function is deactivated.
T
Flashing
1
1. In this manual, flashing sensor keys are identified by this icon, regardless of the flashing
interval. The flashing interval represents different statuses, which are described in detail in
the corresponding sections of the manual.
The function is in use.
R
On The function is activated.
The programmable sensor keys on multi-line phones function as
trunk keys Æ page 123.
Getting to know your OpenStage phone
21
Keypad
Te x t i n p u t
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number
4 key on the keypad
twice. When entering the text, all available characters for this key are dis-
played. After a short while, the character in focus is displayed in the input
field.
Alphabetic labeling of dial keys is also useful when entering vanity num-
bers (letters associated with the phone numbers digits as indicated on the
telephone spell a name, e.g. 0700 - PATTERN = 0700 - 687837).
Character overview (depends on the current language setting)
To speed up the input, you can confirm your entry by pressing "i"
on the TouchGuide after you have selected the required character.
To enter a digit in an alphanumerical input field, press the relevant
key and hold it down. You no longer need to scroll through the entire
list of possible characters.
Key 1x2x3x4x5x6x7x8x9x10x11x12x13x14x
1
1
1
1. Space
2
abc2ä
3
def 3
4
gh i 4
5
jkl5
6
mn o 6 ö
7
pq r s
8
tuv8ü
9
wx y z 9
0
0+
*
2
2.
Additional special characters are available on the
display keyboard
.*#,?! - ( )@/ :_
#
3
3. Switch between upper and lower-case text and number entry
Getting to know your OpenStage phone
22
Multi-function keys
Key Function during text input Function when held down
*
Write special characters Turn ringtone on/off Æ page 99.
#
Switch between upper
and lower-case text and
number entry.
Turn phone lock on/off Æ page 103.
Further options for inputting text are available using the display key-
board Æ page 24 and the external keyboard (if available).
Step by Step
Bluetooth
166
Using a Bluetooth headset
You can use any commercial Bluetooth headset with
your OpenStage 60/80.
Prepare your Bluetooth headset for connection with
your OpenStage by following the instructions in the rel-
evant user manual.
Proceed as following to prepare your OpenStage:
Activate the Bluetooth function Æ page 153.
Enter the headset in the linking list Æ page 156.
Establish the Bluetooth connection Æ page 155.
Testing a Bluetooth headset
Prerequisite: OpenStage and the Bluetooth headset
are connected (see procedure above).
o Press the key shown.
Z You hear the on-hook signal.
j Enter the station number.
The connection is established as soon as your input is
complete.
if nec.
X Set the call volume.
166


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