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Fixing problems
173
Step by Step
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated
on your telephone ("Do not disturb" appears on the
screen Æ page 23). If so, deactivate it.
You cannot dial an external number:
Check whether you telephone is locked ("Not autho-
rized" appears on the screen). If the phone is locked, en-
ter your PIN to unlock it Æ page 103.
To correct any other problems:
First contact the relevant service personnel. If the ser-
vice personnel are unable to correct the problem, they
must contact Customer Service.
Caring for your telephone
Never allow the telephone to come into contact
with coloring, oily or aggressive agents.
Always use a damp or antistatic cloth to clean the
telephone. Never use a dry cloth.
If the telephone is very dirty, clean it with a diluted
neutral cleaner containing surfactants, such as a
dish detergent. Afterwards remove all traces of the
cleaner with a damp cloth (using water only).
Never use aggressive or alcohol-based cleansers on
plastic parts. The use of scouring agents is also for-
bidden.
173


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