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A31003-P1030-U102-12-5419, 04/2012
myPortal for Desktop, Gebruiksaanwijzing 167
Configuratie
Probleemoplossing
5.18.1 Probleem oplossen: geen verbinding met het communicatiesysteem
De Windows/Vista Personal Firewall wordt standaard bij de installatie van
Windows geactiveerd. De Firewall voorkomt de verbinding met het communica-
tiesysteem. Neem contact op met uw netwerkadministrator of de systeembe-
heerder van uw communicatiesysteem, zodat hij/zij de volgende stappen uitvoert:
Stap voor stap
Voeg de toepassing aan de uitzonderinglijst in de Windows Firewall-instel-
lingen in de systeembesturing toe.
Verwante onderwerpen
Verwante onderwerpen
Hoe u myPortal for Desktop kunt starten
5.18.2 Hoe u een probleem kunt oplossen: In plaats van myPortal for
Desktop start een andere toepassing
Als bijv. Nokia Application Suite op uw computer is geïnstalleerd, worden Java-
toepassingen zoals myPortal.jar foutief automatisch aan deze toepassing
gekoppeld.
Stap voor stap
Selecteer een van de volgende mogelijkheden:
Als u het probleem voor myPortal for Desktop en alle overige jar-
bestanden wilt oplossen, dient u de Java Runtime-software op de betref-
fende computer opnieuw te installeren.
Als u dat probleem alleen voor myPortal for Desktop wilt oplossen, corri-
geert u op de computer, onder de optie Bestemming, de koppeling met
myPortal for Desktop. Voer hiervoor de overeenkomstige tekenreeks in,
met het juiste pad voor javaw.exe en myPortal.jar, bijv.:
C:\WINDOWS\system32\javaw.exe -jar "C:\Documents and
Settings\All Users\Application Data\myPortal\myPortal
.jar"
Verwante onderwerpen
Verwante onderwerpen
Hoe u myPortal for Desktop kunt starten
167


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