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A31003-P3010-U103-16-7619, 03/2014
myPortal for Outlook, User Guide 23
Unified Communications
Presence Status and CallMe Service
5 Unified Communications
Unified Communications is a generic term that refers to the integration of different
communication systems, media, devices and applications within an environment
(e.g., telephony, presence, voicemail and instant messaging).
Related Topics
5.1 Presence Status and CallMe Service
The Presence status and CallMe service display and optimize the availability of
subscribers. The Presence status enables simple status-based call forwarding as
well as rule-based call forwarding, which can be flexibly configured with
myPortal for Desktop or myPortal for Outlook.
Related Topics
5.1.1 Presence Status
The Presence status indicates the availability of internal subscribers (including
mobile subscribers) in the Favorites list, the internal directory, the virtual
conference room and via voicemail announcements. In addition, the Presence
status controls the availability of internal subscribers with status-based call
forwarding, rule-based call forwarding and the personal AutoAttendant.
You can change your Presence status in myPortal for Outlook and also in the
Phone menu of the voicemail box. Deactivating call forwarding at the telephone
returns you to the Office presence status. For every change in the Presence
status (except for Office and CallMe), you also define the scheduled time of your
return to the Office or CallMe status.
The drop-down list for the Presence status includes the following symbols:
Symbol Presence status Availability
Office
Only selectable if the Call-Me
service is not active
Otherwise, Call-Me appears
here.
Available at the normal workplace
CallMe
Only selectable if the Call-Me
service is active Otherwise,
Office appears here.
Available at an alternative workplace
Meeting absent - Redirected to voicemail or status-
based call forwarding to another phone
number
23


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