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A31003-P3010-U101-16-7619, 03/2014
myPortal for Mobile, User Guide 31
Unified Communications
Calls
Favorites List
5.3.4.10 How to Alternate between two Parties
Prerequisites
Call handling has been activated.
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
You are talking to one party while holding another party.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Alternate (Toggle/Connect).
Related Topics
5.3.4.11 How to Transfer a Call
Prerequisites
Call handling has been activated.
The dialing method Call through, Callback preferred, SIP preferred or
Associated dialing has been configured.
You are talking to one party, while the other party is on hold.
Step by Step
1) Click on the Call Functions icon (if required) to go to the CTI Call Functions
menu.
2) Click Transfer.
Related Topics
Related Topics
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