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A31003-P3010-U106-16-7619, 03/2014
myAgent, User Guide 89
Appendix
Call Number Formats
13.5 Call Number Formats
Call numbers can be specified in different formats.
INFO: If possible, you should always use the canonical call
number format. This ensures that a phone number is always
complete, unique and consistent in any situation, even in a
network.
When dialing an external station (dialable format) manually, the CO access code
must always be dialed as well. The CO access code must likewise also be
specified when manually entering the destination number (dialable format) for the
CallMe service (UC Suite) in UC clients.
When dialing an external phone number in dialable format from a directory (and
when using the Desktop Dialer and Clipboard Dialer for certain UC clients), the
communication system automatically adds the CO access code (route 1). The
automatic addition of the CO access code also occurs when you select a phone
number of your own personal data (Mobile number, Private Number, etc.) as a
destination number for the CallMe service (UC Suite).
INFO: For calls within the USA via CSTA to a number in canonical
format, phone numbers are converted to the dialable format.
Related Topics
Related Topics
How to Initiate a Call Manually
Format Description Example
Canonical Begins with + and always
includes the country code, area
code and the full remaining
station number. Blanks and the
special characters + ( ) / - : ; are
allowed.
+49 (89) 7007-98765
Dialable Exactly as you would dial the call
number on the system telephone
in your office, always with the
trunk access code.
321 (internal)
0700798765 (own local network)
0089700798765 (external local
network)
0004989700798765 (international)
89


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