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Configuration
A31003-P3010-U106-16-7619, 03/2014
82 myAgent, User Guide
How to Enable or Disable the Display of the myAgent Main Window on Ending a Call
12.13 How to Enable or Disable the Display of the myAgent Main Window
on Ending a Call
Step by Step
1) Click Setup.
2) Click on My Preferences > Notifications.
3) Select one of the following options:
If you want the myAgent main window to appear automatically in the
foreground on completing a call, select the check box Pop up application
on call termination.
If you do not want the myAgent main window to appear automatically in
the foreground on completing a call, clear the check box Pop up
application on call termination.
4) Click OK.
Related Topics
12.14 How to Set the Display Position of the Screen Pop for Missed Calls
INFO: The screen pop for a missed call, missed fax or missed e-
mail is not displayed for permanently available agents.
Step by Step
1) Click Setup.
2) Click on My Preferences > Miscellaneous.
3) Select one of the following options:
If you want to display the screen pop for missed calls, faxes or e-mails via
the task bar on the right, select the check box Display missed call
notification via tray pop.
If you want to display the screen pop for missed calls, faxes or e-mails in
the center of the screen, clear the check box Display missed call
notification via tray pop.
4) Click OK.
Related Topics
12.15 How to Enable or Disable Dialing by Entering a Name
Step by Step
1) Click on Setup.
2) Click on My Preferences > Miscellaneous.
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