After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers is
found on the side of the oven door. To save time, you can make
a note of the number of your appliance and the telephone
number of the after-sales service in the space below, should it
be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
Energy and environment tips
Here you can find tips on how to save energy when baking and
roasting in the oven and when cooking on the hob, and how to
dispose of your appliance properly.
Saving energy with your oven
■ Only preheat the oven if this is specified in the recipe or in
the operating instruction tables.
■ Use dark, black lacquered or enamelled baking tins. They
absorb the heat particularly well.
■ Open the oven door as infrequently as possible while
cooking, baking or roasting.
■ It is best to bake more than one cake, one after the other.
The oven is still warm. This reduces the baking time for the
second cake. You can also place two loaf tins next to each
other.
■ For longer cooking times, you can switch the oven off
10 minutes before the end of the cooking time and use the
residual heat to finish cooking.
Saving energy with the gas hob
■ Always use a saucepan which is the correct size for your
food. A larger, less full saucepan requires a lot of energy.
■ Always place a suitable lid on the saucepan.
■ The gas flame must always be in contact with the base of the
saucepan.
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly manner.
E no.
FD no.
After-sales service O
GB 0844 8928999
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE 01450 2655
This appliance is labelled in accordance with European
Directive 2012/19/EU concerning used electrical and
electronic appliances (waste electrical and electronic
equipment - WEEE). The guideline determines the
framework for the return and recycling of used
appliances as applicable throughout the EU.
