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3Trouble shooting
Trouble shooting
If a fault occurs, there is often a simple explanation.
Before calling the after-sales service, please refer to the
fault table and attempt to correct the fault yourself.
Note: If a dish does not turn out as well as you had
hoped, refer to the table section at the end of the
instruction manual, where you will find plenty of tips and
information. ~ "Tested for you in our cooking studio"
on page 28
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Fault table
If an error message beginning with 'E' is shown, e.g.
E0111, switch the appliance off and then on again. If
this message appears again, contact the after-sales
service.
--------
Maximum operating time exceeded
Your appliance automatically ends the operation if no
duration has been set and the setting has not been
changed for a long time.
The point at which this occurs depends on the
temperature or grill setting that has been set.
A message appears on the display on the appliance to
say that the operation is being ended automatically. The
operation is then cancelled.
To use the appliance again, first switch it off. To switch
the appliance back on again set the required operation.
Tip: Set a cooking time so that the appliance does not
switch off when you do not want it to, e.g. with an
extremely long preparation time. The appliance heats
up until the set cooking time has elapsed.
Cooking compartment bulbs
To light the interior of your cooking compartment, your
appliance has one or more long-life LED bulbs.
However, if ever an LED bulb or the bulb's glass cover
is defective, call the after-sales service. The lamp cover
must not be removed.
Fault Possible cause Information/remedial action
The appliance does not work The fuse is faulty Check in the fuse box to make sure that the fuse for
the appliance is in working order
Power cut Check whether other kitchen appliances are working
The appliance door will not open; the
5 symbol is shown in the display
The appliance door is locked until the cooking com-
partment has cooled down.
Wait until the 5 symbol goes out
Although the appliance is switched
on, it cannot be operated; the 1
symbol is shown in the display
The child lock is activated
Press and hold the 1 button until the 1 symbol
goes out
The cooking compartment does not
heat and "Demo mode on" is shown in
the display
The appliance is in demo mode Switch off the fuse in the fuse box and switch it back
on again after approx. 10 seconds. Switch on the
appliance and select "Demo mode off" in the settings.
The interior lighting has failed The LED bulb is defective Call the after-sales service
25


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