Manual Siemens hipath 3350 v8 (page 22 of 46) (English)

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User Manual 3-1

For internal use only Mailbox Use and Operation

HiPath Xpressions Compact User Interfaces

3 Mailbox Use and Operation

3.1 HiPath Xpressions Compact User Interfaces

HiPath Xpressions Compact offers users two different user interfaces:

● the standard Xpressions Compact interface which was available in Version 1.0, and

● new in Version 2.0, an interface which has been adapted to Xpressions V3.0.

The active interface is activated by system administration and is valid system-wide for all mail-

boxes. The user interfaces are different with regard to key use, however, the system voice

prompts are largely identical.

In this documentation, references to the standard interface are marked "(STD)", key commands

referring to Xpressions V3.0 are marked "(XP)". There is no indication if the key command in

question is valid for both interfaces.

3.2 Accessing the Mailbox System / Code Numbers

Each mailbox is assigned to a specific extension within the telephone system.

A mailbox owner accesses his or her own mailbox by calling the HiPath Xpressions Compact

number. A distinction is made between

● internal calls from the mailbox owner's extension and

● external calls, or calls from other internal extensions.

If an internal call is placed from the mailbox owner's extension, the system asks the caller

to enter his or her code number. The mailbox can be accessed after the valid code number has

been entered.

If an external call, or an internal call from another extension is placed, the system also

asks the caller to enter his code number. However, after the code number has been entered,

the system asks the caller to enter the mailbox number. If the code number and the mailbox

number match, the mailbox can be accessed.

Mailbox access is also possible while the caller is listening to his or her own mailbox greeting

after being switched to the mailbox. The caller must first press the * key, and then enter the

code number for the mailbox. If the valid mailbox code is entered, the mailbox can be accessed.

Otherwise, the system asks the caller to enter a mailbox number. If this mailbox number mat-

ches the entered code number, the corresponding mailbox can be accessed.

If the code number and the mailbox number do not match, a corresponding announcement in-

dicating this is made by the system.

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Siemens hipath 3350 v8 Manual

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