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Administrator Notes, Tips & Tricks
Personal_Edition_Administration.fm
Call Number Mapping for Dialing (Call Number Formats)
A31003-S5030-U100-4-7619, March 2009
130 OpenScape UC Application V3 Personal Edition, Installation and User Guide
6.14 Call Number Mapping for Dialing (Call Number Formats)
In OpenScape Desktop Client, you can set up a connection from one of the
directories in OpenScape Desktop Client, from a call list, using copy-&-paste or
drag-&-drop operations or by manually entering the call number in OpenScape
Desktop Client. The call number is always vital and this can exist in many different
formats, for example, in canonical format, as a vanity number with letters instead
of digits, etc.:
+49 (2302) 667 - 1234
00492302-667-1234
02302/667-1234
089/722-12345
667-1234
1234
0800-HELPLINE
+1-555-78946512
etc.
Before the call number is actually dialed, OpenScape Desktop Client checks and
optimizes it and considers connection setup based on the current local settings
for network access (see settings for Main Network Access
and settings for
Fallback Network Access
). Connections within the same country are thus dialed
and established as national connections, connections within the same area as
local calls, and connections to the same system as internal connections.
The call number is always examined and, where applicable, optimized as follows
in OpenScape Desktop Client before it is dialed:
1. Canonical format
The system then check if the call number is available in canonical format. A
canonical format is adopted if the call number starts with a "+". If a call number
is not saved in canonical format, existing vanity number blocks, where
applicable, are replaced. In other words, the characters A-Z or a-z are
mapped to digits.
2. All characters apart from 0-9, *, and # are removed from the call number.
3. The call number is then reduced in accordance with the local network access
settings in OpenScape Desktop Client:
A national connection is dialed if the country code for the call number
matches the actual country code.
A local connection is dialed if the area code ID matches the actual area
code.
An internal connection is dialed if the call number starts with the actual
system ID.
Appropriate prefixes as well as additional digits for local, long-distance, and
international calls are also considered here.
130


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