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Global_intro.fm
Welcome to OpenScape Personal Edition
Key Concepts
A31003-S5030-U100-4-7619, March 2009
OpenScape UC Application V3 Personal Edition, Installation and User Guide 9
1.3 Key Concepts
Keep the following concepts in mind when you use OpenScape Personal Edition.
Your status is the basis for optimized communications
OpenScape Personal Edition uses your status to determine how to route
communications to you. Your co-workers can see whether you are available,
in a meeting, busy, etc. (Of course, you can always choose to block
individuals from seeing your status.) Remember to set your status and keep
it current!
Your contacts -- a circle that can include co-workers, customers, family, and
friends
Set up your contacts (other OpenScape Personal Edition users) so that you
can see at a glance what their status is and determine the best way to reach
them. You may have other non-OpenScape Personal Edition users from your
groupware contacts, and you will definitely want to configure some people
with whom you communicate regularly.
Your devices -- you define them, OpenScape Personal Edition tracks them
You define the devices you want to be reached at and those that you want to
use for outgoing calls. The status of all your devices is tracked for
communication invoked through any of the OpenScape Personal Edition
clients and used to route incoming calls accordingly. The status of your
desktop phone or your softphone can be tracked even if you initiate calls
directly from the phone.
Access to the powerful features of OpenScape Personal Edition
1.4 Microsoft Groupware and Office Integration
Note: OpenScape Personal Edition supports using the Outlook contacts as your
OpenScape Personal Edition contacts. This must be configured by your system
administrator in the Common Management Portal (CMP).
Note: If your system administrator does not configure the use of your Outlook
contacts as your OpenScape Personal Edition contacts, then Outlook contacts
are separate and distinct from your OpenScape Personal Edition contacts.
However, you can add Outlook contacts to your OpenScape Personal Edition
contact list.
Microsoft Office integration with OpenScape Personal Edition provides the
following features:
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