Manual Siemens Hipath 3000 (page 5 of 136) (English)

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Personal_Edition_UGTOC.fm

A31003-S5030-U100-4-7619, March 2009

OpenScape UC Application V3 Personal Edition, Installation and User Guide 5

Nur für den internen Gebrauch Contents

4.3.6 Journal Frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

4.3.7 Lines Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

4.4 OpenScape Desktop Personal Edition Toolbar View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

4.4.1 Overview of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

4.4.2 The Forwarding Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

4.4.3 Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

4.4.4 Media Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

4.4.5 Phone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

4.4.6 Line Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

4.5 Operating with the PC Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

4.6 Dialing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

4.6.1 Dialing with Copy & Paste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

4.6.2 Dialing with Drag & Drop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

4.6.3 Dialing from Microsoft Outlook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

5 Communicate with Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

5.1 Reach a Contact by Phone, E-mail, or IM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

5.2 The Bubble (Business Card) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

5.3 OpenScape Desktop Client Integration with Microsoft Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

5.3.1 Microsoft Outlook Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

6 Administrator Notes, Tips & Tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

6.1 Administration of the Settings Folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

6.2 The User and Profile Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6.2.1 User Configuration Standardization and Simplification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

6.2.2 Configuration and Script Files and their Meaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

6.3 Exporting Configuration Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

6.3.1 Exporting the Configuration for the Current User/PC/Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

6.3.2 Exporting the Configuration for Variable Users/PCs/Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

6.4 Backing Up or Restoring the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

6.5 Overview of Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

6.6 Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

6.7 Installing Additional USB Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

6.7.1 USB Driver for Connecting the optiPoint Phone to the CTI Provider . . . . . . . . . . . . . . . . . . . . . . . . . 111

6.7.2 USB Driver for the Plathosys USB Handset CT-180 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

6.8 How to Connect Telephones to the CTI Provider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

6.8.1 Activating CTI Functionality for optiPoint Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

6.8.2 Information Regarding Telephone Types Connected to HiPath 3000/4000 via CTI Provider . . . . . . 112

6.9 Settings and Notes for Microsoft Outlook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

6.10 The OpenScape Desktop Client Add-In in Microsoft Outlook 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

6.11 Starting OpenScape Desktop Client for the First Time with Active Central Configuration (DLS). . . . . . . 116

6.11.1 Information for Configuration in OpenScape Desktop Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

6.11.2 Functional Restrictions in OpenScape Desktop Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

6.11.3 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

6.12 Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

6.12.1 PC Sound Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

6.12.2 Siemens optiPoint Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

6.12.3 Siemens optiPoint Handset/Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

6.12.4 GN Netcom 8120 USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

6.12.5 GN Netcom 9330/GN Netcom 9350 USB Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

6.12.6 Plantronics CS50/CS60 DECT Wireless Headset System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

6.12.7 Plathosys CT-180 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

6.12.8 Plathosys CT-180/Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

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Siemens Hipath 3000 User Manual - Dutch - 136 pages

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Siemens Hipath 3000 Manual

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