Manual Siemens HiPath 3000 - HiPath Xpressions Compact Version 2.0 (page 13 of 16) (English)

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HiPath 3000

HiPath Xpressions Compact

Version 2.0

Short reference guide

Standard user interface

This device has been manufactured in accordance with our certi-

fied environmental management system (ISO 14001). This pro-

cess ensures that energy consumption and the use of primary

raw materials are kept to a minimum, thus reducing waste pro-

duction.

Introduction

Please read these instructions carefully before using your mailbox.

HiPath Xpressions Compact places innumerable functions at your disposal

which facilitate your daily work with customers, business partners and col-

leagues:

• Callers can leave messages if, for example, you are away from your

desk or on the phone.

• You are informed immediately of incoming messages.

• You can add your own personal comments to received messages, and

forward them to your colleagues.

• An appropriate greeting message for every possible situation is always

available for your callers.

As an option, greeting messages can be played according to the type

of call (external call, internal call, line busy, or line free).

• A special private message can be recorded for family members and

friends.

• You can refer your callers to a competent colleague who takes care of

your concerns and receives your calls when you are away from the of-

fice.

• Internal messages can be sent to other company employees.

With the help of these functions and more, HiPath Xpressions Compact

improves both internal and external communications for your company.

The features of a mailbox are determined by the mailbox class. This is con-

figured by the Service Technician when setting up each mailbox. You find

an overview of the features of the different mailbox classes in the User

Manual.

Use HiPath Xpressions Compact as your own personal assistant. You’ll be

amazed at how easy it is to work with your new partner.

All functions are controlled with the keys of your optiPoint telephone, or

any other touch-tone telephone. Continuous user support is provided in

the form of recorded voice messages.

Getting Started

Accessing the Mailbox

In order to access your mailbox, call the HiPath Xpressions Compact num-

ber which has been assigned by the system administrator. The mailbox re-

sponds, and asks you to enter your code number.

Enter your mailbox code number.

When you call your mailbox for the first time, use the code number provid-

ed to you by the system administrator. This is usually the code number

'1234'.

On entering the correct code number, the mailbox informs you of its cur-

rent status. Your mailbox has now been activated and you can begin navi-

gation.

Please be sure to change your code number. The Chapter 'Changing the

Code Number' will tell you how this is done.

Following successful access, you can navigate through the various mailbox

functions.

1. To record your name, press

repeatedly until you hear a system message which indicates that no

user name is available.

2. Now press

and say your name after you have been requested to do so, and after

the following beep tone. End your recording by pressing

Navigating through the Mailbox

Navigate through the mailbox functions by pressing the

(scroll forward) or

(scroll back) multiple times if necessary.

All further options are announced via recorded voice messages.

The Menu Structure

Query messages / manage messages

A call is placed to the HiPath Xpressions Compact number

Enter code number

Record private greeting

Message recording on/off

Change mailbox code number

Change code number for private greeting

Notification call on/off

Enter/select phone number for notific. call

Substitute function on/off

Enter/select substitute’s phone number

Change mailbox language

Record greetings

Record user name

from the mailbox owner’s extension.

(mailbox status message)

The features your mailbox offers

depends on the configured mailbox class.

Getting Acquainted with Your Mailbox

Call HiPath Xpressions Compact. The system asks you to enter your code

number. After entering your code number, a recorded voice will inform you

as to whether or not messages have been received in your mailbox, and if

so how many.

Use the

key respectively the

key on your telephone keypad to scroll back and forth between mes-

sages and mailbox functions. With the

key you can:

• Delete messages

• Change settings

• Restart a recording that is currently being played back

Changing the Greeting Text

Now that you are able to scroll back and forth between messages and mail-

box functions, you should change your greeting text. Up until now, the stan-

dard greeting has been used. In order to record you own personalized greet-

ing, scroll through your mailbox with the

key respectively the

key until you hear the system message indicating the first greeting

message. You can now delete the standard message and replace it

with your own personalized message by activating the

key. End your recording by pressing

Additional greetings can be recorded by pressing the

key. Proceed as described for first greeting text.

From now on, your mailbox will respond to calls with your personalized

greeting!

In order to double-check your greeting, call your own extension from an-

other telephone. This will allow you to hear what your mailbox sounds like

to other callers.

In order for HiPath Xpressions Compact to respond to incoming

calls, call forwarding “after a given period of time” and/or when

“busy” must be set up by the system administrator. If HiPath Xpres-

sions Compact does not respond to calls, please ask your system

administrator for assistance.

Changing the Code Number

To avoid the unauthorized entry to your personal mailbox your code num-

ber should be changed in regular intervals. Especially important is the

change of the code number when using the mailbox for the first time.

To change the code number proceed as follows:

1. Call HiPath Xpressions Compact and enter the current code number.

2. Scroll through your mailbox with the

key until you hear the system message which indicates the code num-

ber for mailbox queries. After pressing the

key, you can enter your individual private code number.

Afterwards, you will be asked to enter the new code number again for

security reasons.

Memorize your code number. Only this code number enables you

to enter your mailbox.

Sending Internal Messages

HiPath Xpressions Compact allows you to send messages to colleagues

without calling them directly. After calling HiPath Xpressions Compact and

entering the code number press the

key. HiPath Xpressions Compact now asks you to record a spoken mes-

sage. Finish the recording by pressing

You can mark the message by pressing

key to mark as urgent, by pressing

key to mark as private or by pressing

key to mark as a normal message. Press

to play the message again

Enter the mailbox number of the recipient recipient or the number of a dis-

tribution list (optional) after the system request.

By pressing

key your message will be sent to the recipient.

Forwarding a received message

HiPath Xpressions Compact allows you to add a comment to the received

message and send it to colleagues.

To do this, press the

key while the desired message is being played back. HiPath Xpressions

Compact now asks you to record a spoken comment.

End your recording by pressing

You can mark the commented message by pressing

key to mark as urgent, by pressing

key to mark as private, by pressing

key to mark as a normal message. Press

to play the message again

Enter the mailbox number of the recipient or the number of a distribution

list (optional) after the system request.

By pressing

key your commented message will be sent to the recipient.

Menu and Key Control of the the Xpressions Compact Standard User Interface

Menu and Key Control of the the Xpressions

Compact Standard User Interface

Messages

Greeting Text

1 to 4

Private

Message

Configure

Greeting Con-

trol

Message

Recording

on/off

Mailbox

Code

Number

Private Message

Code Number

0: Delete

2: Repeat

4: Rewind

5: Pause

6: Fast forward

7: Send internal

message

2: Repeat

0: Delete/record (end with #)

2: Repeat

8: Select greeting control type

2: Repeat

0:Activate/deactivate

2: Repeat

0: Change enter number

2: Repeat

0: Change enter number

List of Messages and Functions

8: Return call

9: Forward messages

*: Skip all messages

##: Save heard messages

#: Switch between message "input"

and "storage" area

*#: Change mailbox

2: Repeat

8: Select next greeting

0: Delete/record (end with #)

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Siemens HiPath 3000 - HiPath Xpressions Compact Version 2.0 Manual

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