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Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Freezer compartment
door was open for a
long time; temperature
is no longer reached.
The evaporator
(refrigeration
generator) in the
No Frost system
is covered in thick ice
and can no longer
be defrosted fully
automatically.
To defrost the evaporator, remove
the frozen food with the
compartments, insulate well and
store in a cool location.
Switch off the appliance and move
it away from the wall. Leave the
appliance door open.
After approx. 20 min. the
condensation begins to run into the
evaporation pan, at the rear of the
appliance. Fig. *
To prevent the evaporation pan from
overflowing in this case, mop up
the condensation with a sponge.
The evaporator is defrosted when
the water stops running into the
evaporation pan. Clean the interior.
Switch the appliance back on again.
Temperature differs
greatly from the set
value.
In some cases it is adequate
to switch off the appliance
for 5 minutes.
If the temperature is too high wait
a few hours and check whether the
temperature has approached the set
value.
If the temperature is too low check
the temperature again the next day.
34


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