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Service (Customer Care)
Gigaset SL78H / IM1 en / A31008-M2058-R101-4-4N19 / appendix.fm / 19.01.2011
Version 4, 16.09.2005
Questions and answers
If you have any questions about using your
phone, visit us at www.gigaset.com/service
at any time. The table below contains a list of
common problems and possible solutions.
Authorisation
This device is intended for use within the
European Economic Area and Switzerland. If
used in other countries, it must first be
approved nationally in the country in ques-
tion.
Country-specific requirements have been
taken into consideration.
We, Gigaset Communications GmbH,
declare that this device meets the essential
requirements and other relevant regulations
laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Con-
formity is available at this Internet address:
www.gigaset.com/docs
Bluetooth
ò
Qualified Design Identity
The Bluetooth QD ID for your Gigaset SL78H
is: B013322.
Registration or connection problems with
a Bluetooth headset.
¥ Reset the Bluetooth headset (see the user
guide for your headset).
¥ Delete registration data from the handset
when deregistering the device (
¢page 38).
¥ Repeat the registration process (¢page 38).
The display is blank.
1. The handset is not switched on.
¥ Press and hold the end call key a.
2. The battery is flat.
¥ Charge the battery or replace it
(
¢page 8).
No Base flashes in the display.
1. The handset is outside the range of the base.
¥ Move the handset closer to the base.
The range of the base is reduced because eco
mode is activated.
¥ Deactivate eco mode (¢ page 33) or
reduce the distance between the handset
and the base.
2. The base is not turned on.
¥ Check the base mains adapter.
"
Please register handset" flashes in the dis-
play.
Handset has not yet been registered to the base
or has been de-registered.
¥ Register the handset (¢page 10).
Handset does not ring.
The ring tone is deactivated.
¥ Activate the ring tone (¢page 42).
The other party cannot hear you.
You have pressed the §Mute§ display key.
The handset is "muted".
¥ Activate the microphone again (¢page 25).
You will hear an error tone when inputting
(descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide
if necessary.
Exclusion of liability
Some displays may contain pixels (pic-
ture elements), which remain activated
or deactivated. As a pixel is made up of
three sub-pixels (red, green, blue), it is
possible that pixel colours may vary.
This is completely normal and does not
indicate an error.
48


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