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Appendix
Gigaset HC450 / en / A31008-M1799-R101-2-7619 / Appendix.fm / 08.10.2008
Version 4, 16.09.2005
Appendix
Cleaning
¤ Wipe the HC450 door intercom with a
damp cloth (do not use solvent) or an
antistatic cloth.
Never use a dry cloth. This can cause
static.
Questions and answers
If you have any queries about the use of
your HC450 door intercom, contact us at
www.gigaset.com/customercare
24/7. The table below contains a list of
common problems and possible solutions.
Control unit
HC450 door intercom
If the problem cannot be rectified through
the measures specified, you can reset the
control unit's factory settings. To reset the
factory settings, press the button on the
control unit with a thin object such as a
paper clip for 35 seconds (see diagram on
p. 10).
No function
No power supply.
¥ Check the power supply.
Door opener not working
– no switching noise
Door opener is not correctly connected or does
not conform to the specifications.
¥ Check the installation. Check whether the
door opener is within the supported speci-
fication.
Door opener not working
– switching noise, but door not opening.
Door opener is not within the specification or
not correctly installed mechanically.
¥ Check whether the door opener is within
the supported specification or check the
installation of the door opener (if necessary
adjust).
No function, no keys lighting up
No operating current.
¥ Check the installation, check whether the
connections at the terminals are in the cor-
rect connection sequence.
Door intercom working (bell working), but
not signalling at the mobile phones.
1. Control unit is not registered with the base
station (control unit LED flashing).
¥ Register the control unit.
2. Control unit has been registered but is
dropping the connection (LED flashing).
¥ Reduce the distance between the base
station and the control unit. Install a
repeater if necessary.
Bell not signalling at the mobile phones,
even through the control unit
has a connection to the base station (cont-
rol unit LED lighting up continuously).
1. no int. Ringing is set.
¥ Select a value between 10 and
60 seconds.
2. Call forwarding activated
(display showing "line in use").
¥ Select "Status: Home".
3. Handsets outside of range or switched off,
specifically set handset deregistered or
switched off.
¥ Bring the handsets within the base sta-
tion's range, switch on or charge the
handsets.
¥ Select another handset for signalling or
switch over to "Signal to All Handsets".
Please note:
Any settings you have made will be lost when
you reset the factory settings. You will have to
reregister the control unit, see p. 13.
24


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