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AS180-AS185 / IRL / A31008-M2002-V101-2-7619 / main.fm / 03.06.2009
Questions and answers
If you have any queries about the use of your
telephone, visit our website at
www.gigaset.com/customercare
for 24-hour support. The table below contains a list
o
f common problems and possible solutions.
Service (Customer Care)
We offer you support that is fast and tailored to
your specific needs!
Our Online Support on the Internet can be reached
an
y time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all our prod-
ucts. It also provides a list of FAQs and answers plus
user gui
des and current software updates
(if available for the product) for you to download.
You will also find frequently asked questions and
an
swers in the detailed user guide on the enclosed
CD or in the Internet at
www.gigaset.com.
For fast and dependable assistance with any
r
epairs or guarantee/warranty claims, contact our
Service Centre.
Ireland 18 50 77 72 77
Please have your proof of purchase ready when
ca
lling.
Replacement or repair services are not offered in
co
untries where our product is not sold by
authorised dealers.
Authorisation
This device is intended for use with analogue tele-
phone lines on the Irish network.
This device is intended for use within the European
Ec
onomic Area and Switzerland. If used in other
countries, it must first be approved by the country
in question.
Country-specific conditions have been taken into
co
nsideration.
Gigaset Communications GmbH
declare that this
device meets the essential requirements and other
relevant regulations laid down in Directive 1999/5/
EC.
A copy of the 1999/5/EC Declaration of Conformity
is a
vailable at this Internet address:
www.gigaset.com/docs.
Problem Cause Solution
Nothing
appears in the
display.
The handset is not
switched on.
The batteries are
fl
at.
Press the end call
ke
y a for approx.
5 seconds or plac
e
the handset in the
base station.
Charge or replace the
batt
eries.
No wireless
co
nnection to
the base sta-
tion, Ba
se
flashes in the
display.
The handset is
outsid
e the range
of the base sta-
tion.
The handset is not
r
egistered.
The base station is
n
ot turned on.
Move the handset
closer t
o the base
station.
Register the handset
¢ page 10.
Check the mains
connector on the base
station
¢ page 3.
You cannot
h
ear a ringer/
dialling tone
from the fixed
line network.
The phone cord
sup
plied has not
been used or has
been replaced by
a new cord with
the wrong jack
connections.
Please always use the
ph
one cord supplied
or ensure that the
pin connections are
c
orrect when purchas-
ing from a retailer:
3-4 assignment of
t
elephone leads/EURO
CTR37.
Error tone
so
unds after
system PIN
pr
ompt.
PIN forgotten.
You have entered
the
wrong
system PIN.
Reset the system PIN
t
o the default 0000
¢ page 11.
All handsets are de-
registered. All set-
tings are reset. All
lists are dele
ted.
13


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