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Customer Service & Assistance
A580/A585 / GBR / A31008-M2025-L101-1-7619 / appendix.fm / 24.06.2010
Version 4, 29.10.2007
Gigaset A585 only:
Authorisation
This device is intended for analogue phone
lines in the UK.
Country-specific requirements have been
taken into consideration.
We, Gigaset Communications GmbH,
declare that this device meets the essential
requirements and other relevant regulations
laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Con-
formity is available at this Internet address:
www.gigaset.com/docs
.
You cannot hear a ringer/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
pin connections.
¥ Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer
(
¢page 53).
Error tone sounds after system PIN prompt.
You have entered the wrong system PIN.
¥ Reset the system PIN to 0000 (¢page 46).
Forgotten the system PIN.
¥ Reset the system PIN to 0000 (¢page 46).
The other party cannot hear you.
You have pressed the §Mute§ display key.
The handset is "muted".
¥ Activate the microphone again (¢page 24).
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled.
¥ The caller should ask the network provider to
release Calling Line Identification (CLI).
You hear an error tone (descending tone
sequence) when inputting.
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide
if necessary.
You cannot listen to messages on the network
mailbox.
Your PABX is set for dial pulsing.
¥ Set your PABX to touch tone dialling.
No time is specified for a message in the
answer machine history.
Date/time is not set.
¥ Set the date/time (¢page 13).
The answer machine announces "PIN is incor-
rect" during remote operation.
1
.
You have entered the wrong system PIN.
¥ Enter the system PIN again.
2
.
The system PIN is still set to 0000.
¥ Change the system PIN (¢ page 46).
The answer machine will not record any mes-
sages.
Its memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.
51


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