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en Frequently Asked Questions (FAQ)
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Cleaning
How do I clean the hob?
You can achieve the best results by using special glass-ceramic cleaning products. Do not use any harsh or abrasive cleaning products,
dishwater detergent (concentrated) or scouring pads.
For more information on cleaning and caring for your hob, see the section entitled ~ "Cleaning".
Home network
Why will the hob not connect to the home network after the WPS button has been pressed on the router?
Once the "Connect automatically" option has been selected, press the WPS button on the router within the next two minutes.
If this time has already elapsed, repeat the connection procedure. If the problems persist, restore the appliance to factory settings; see
section ~ "Basic settings".
Why is my mobile device not logging into the Home Connect network?
Use the SSID "HomeConnect" and password "HomeConnect" to connect.
Make sure that you have entered all the characters correctly and that you have used upper and lower case in the relevant places.
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