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Simple troubleshooting
Problem Cause Solution
Display shows
Refillbeancontainer
although the bean
container 15 is full, or the
grinding unit does not
grind the beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean container
15.
Change the type of coffee if
necessary. When the bean
container
15 is empty, wipe it
with a dry cloth.
No tea water dispensed. The milk frother 10 or its
holder is soiled.
Clean the milk frother 10 or its
holder (see “Cleaning the milk
system”).
Too little or no milk froth,
or the milk frother 10 does
not draw the milk in.
The milk frother 10 or its
holder is soiled.
Clean the milk frother 10 or its
holder (see “Cleaning the milk
system”).
Milk unsuitable for frothing. Use low-fat milk (1.5 % fat).
The milk frother 10 is not
correctly assembled.
Moisten and assemble the milk
frother parts.
Build-up of limescale in the
appliance.
Descale the appliance using two
descaling tablets, if necessary
repeat the procedure.
The selected per-cup
quantity is not reached.
Coffee dispensing slows
to a trickle or stops
completely.
Coffee is ground too nely.
Pre-ground coffee is too
ne.
Adjust the grinding unit to a
coarser setting. Use coarser
pre-ground coffee.
Build-up of limescale in the
appliance.
Descale the appliance.
Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a
higher proportion of robusta
beans.
The beans are no longer
fresh.
Use fresh beans.
The grinding setting is not
suitable for the beans.
Adjust the grinding setting to
ne.
Coffee is too “acidic”. The grinding setting is too
coarse or the pre-ground
coffee is too coarse.
Adjust the grinding unit to a ner
setting or use ner pre-ground
coffee.
Unsuitable type of coffee. Use a darker roast.
Coffee is too “bitter”. The grind setting is too ne
or the pre-ground coffee is
too ne.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee.
Unsuitable type of coffee. Change the type of coffee.
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.
TE803_806_1RW.indb 24 08.05.2013 14:24:15
28


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