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12
Fault Cause and troubleshooting
No displays light up. The appliance has not been connected as shown in the circuit diagram.
Connect the appliance in accordance with the circuit diagram.
Electronics fault
If you are unable to rectify the fault, inform the technical after-sales service.
The displays flash. The control panel is wet or an object is covering it.
Dry the control panel or remove the object.
⁠ ⁠, ⁠ ⁠, ⁠ ⁠ ⁠ ⁠ ⁠,
⁠ ⁠ ⁠ ⁠ ⁠, ⁠ ⁠ ⁠ ⁠ ⁠
The electronics have overheated and one or all of the cooking zones have been switched
off.
Wait until the electronics have cooled down sufficiently. Then touch any button on the
control panel.
⁠ ⁠ + power level and
audible signal
There is hot cookware in the vicinity of the control panel. This may cause the electronics to
overheat.
Remove the cookware. The fault display goes out shortly afterwards. You can continue to
cook.
⁠ ⁠ and signal tone There is hot cookware in the vicinity of the control panel. The cooking zone has been
switched off to protect the electronics.
Remove the cookware. Wait a few seconds. Touch any button. When the fault display
goes out, you can continue cooking.
⁠ ⁠/ ⁠ ⁠ The cooking zone has overheated and has been switched off to protect the work surface.
Wait until the electronics have cooled down sufficiently before switching the cooking
zone back on.
⁠ ⁠ The cooking zone has been operating continuously for an extended period.
Individual safety switch-off is switched on. Touch any button to switch off the display so
that you can set the cooking zone again.
⁠ ⁠ ⁠ ⁠ ⁠/ ⁠ ⁠ ⁠ ⁠ ⁠ The operating voltage is incorrect and outside of the normal operating range.
Contact your energy supplier.
⁠ ⁠ ⁠ ⁠ The hob is not connected correctly.
Disconnect the hob from the mains. Connect the hob in accordance with the circuit dia-
gram.
⁠ ⁠ Demo mode is activated.
Disconnect the hob from the mains. Wait for 30 seconds and connect the hob. Touch
any sensor in the next threeminutes. Demo mode is deactivated.
13.3 Normal noises from your appliance
An induction hob may sometimes cause noises or vi-
brations, such as buzzing, crackling, hissing noises, fan
noises or rhythmic noises.
14  Disposal
14.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.
1. Unplug the appliance from the mains.
2. Cut through the power cord.
3. Dispose of the appliance in an environmentally
friendly manner.
Information about current disposal methods are
available from your specialist dealer or local author-
ity.
This appliance is labelled in accord-
ance with European Directive
2012/19/EU concerning used elec-
trical and electronic appliances
(waste electrical and electronic equip-
ment - WEEE).
The guideline determines the frame-
work for the return and recycling of
used appliances as applicable
throughout the EU.
12


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