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Siemens DH12400M Manual

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A fault, what to do?
Attention!
Repairs must only be carried out by an authorised technician. Improper repairs can lead to risk of serious injury to
the user.
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy
the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service
personnel.
Fault Cause Solution Who
Water flow-rate is too low.
The appliance does not
switch on.
The filter in either the water tap or
the showerhead is clogged.
Remove the filter and either clean it or
descale it.
Customer
The filter in the corner valve is
clogged.
Get a servicing expert to clean the
filter.
Servicing expert
The corner valve is clogged. Turn on the hot-water tap fully and
open and close the corner valve several
times. Then clean the filter in the water
tap.
Customer
The water is not sufficiently
warm.
The fuse in the house electrical
installation has tripped/blown.
Check the fuse in the fusebox. Customer
The appliance‘s automatic circuit
breaker has been tripped.
Get the appliance‘s automatic circuit
breaker checked by an electrician. Check
the permissible supply temperature.
Servicing expert
The power limit has been reached.
Water flow-rate is too high and/or
the cold water supply temperature
is too low.
Reduce the flow-rate on the tap. Customer
By a qualified professional:
use the corner valve to regulate the
flow-rate.
Check the flow-rate limiter or replace it
with a smaller one.
Servicing expert
The second stage in the appliance
does not switch on (the audible
“clicking” is missing).
Remove the filter in the tap and either
clean it or descale it.
Customer
Clean the filter in the corner valve
(Fig. A, 4.).
Servicing expert
The continuous-flow heater
switches off during the
drawing-off of water, result-
ing in a reduction in the
water temperature:
Swelling seal in the warm
water tap
A non-swelling sealing material must
be used in the warm water tap.
Customer
Winter operation:
The desired water tempera-
ture leaving the tap is no
longer reached.
The supply temperature has
reduced.
Reduce the water flow on the taps
until the desired water temperature is
reached.
Customer
If the fault could not be eliminated, please call customer service.
Disposal
This appliance is labelled in accordance with Euro-
pean Directive 2012/19/EU concerning used elec-
trical and electronic appliances (waste electrical
and electronic equipment – WEEE).
The guideline determines the framework for the
return and recycling of used appliances as appli-
cable throughout the EU.
Please ask your specialist retailer about current
disposal facilities.
Guarantee
The guarantee conditions for this appliance are as defined by
our representative in the country in which it is sold.
Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased. The bill of
sale or receipt must be produced when making any claim un-
der the terms of this guarantee.
Subject to change without notice.
… 12 …


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