Manual Siemens DH12103M (page 12 of 44) (English, German, Dutch, French)

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A fault, what to do?

Attention!

Repairs must only be carried out by an authorised

technician. Improper repairs can lead to risk of seri-

ous injury to the user.

If your appliance does not operate as required, it is often

due to a very minor problem. Please check whether you can

remedy the fault yourself by using the following guidelines.

You will save yourself the costs of an unnecessary visit by

customer service personnel.

The water does not heat up or not enough water ﬂows

out of the tap:

■ Check the fuse in the fusebox.

■ Drop in pressure in the water mains. If the pressure is too

low, the appliance will not switch on.

■ The strainer on the tap or shower head is blocked.

Unscrew the strainer and either clean or descale it.

■ The corner valve is clogged. Turn on the hot-water tap

fully and open and close the corner valve several times.

Then clean the ﬁlter in the water tap.

■ The heater needs descaling. Arrange for a service engi-

neer to visit.

The continuous-ﬂow heater switches off during the

drawing-off of water, resulting in a reduction in the

water temperature:

■ The washer inside the hot-water tap must be a non-swell-

ing type.

If you cannot resolve the problem yourself, switch off the

heater via the fuse in the domestic wiring. Arrange for a

service engineer to visit.

After-sales service

If you call the after-sales service for assistance, please specify

the E no. and FD no. of your appliance.

These numbers can be found on the underside of the contin-

uous-ﬂow heater.

Disposal

This appliance is labelled in accordance with Euro-

pean Directive 2012/19/EU concerning used elec-

trical and electronic appliances (waste electrical

and electronic equipment – WEEE).

The guideline determines the framework for the

return and recycling of used appliances as appli-

cable throughout the EU.

Please ask your specialist retailer about current

disposal facilities.

Guarantee

The guarantee conditions for this appliance are as deﬁned by

our representative in the country in which it is sold.

Details regarding these conditions can be obtained from the

dealer from whom the appliance was purchased. The bill of

sale or receipt must be produced when making any claim

under the terms of this guarantee.

Subject to change without notice.

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Siemens DH12103M Manual

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