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A fault, what to do?
Attention!
Repairs must only be carried out by an authorized technician. Improper repairs can lead to risk of serious injury to
the user.
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy
the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service
personnel.
Fault Cause Solution Who
Water is not flowing. The main water tap and/or the
corner valve is closed.
Check the main water tap and, if
necessary, turn on. Check the cor-
ner valve and, if necessary, open.
Customer
The filter in the water tap is
clogged.
Remove the filter and either
clean it or decalcify it.
Customer
The desired water temperature
is not reached.
Water pressure is too low
(a flow pressure of 0.3 bar is the
minimum requirement).
Check water pressure. Servicing expert
Remove the filter and either
clean it or decalcify it.
Customer
The hot-water temperature is
too low.
The temperature selector switch
has not the intended setting.
Check the temperature setting on
the temperature selector switch.
Customer
The limitation of the water temper-
ature has not the intended setting.
Check the temperature limitation
setting (see „Limitation of the water
temperature“, page 11).
Servicing expert
Too much hot-water was used in a
short space of time.
Wait for the water to reheat and
then use the hot water again.
Customer
Water is not heating up. The fuse in the fusebox has
tripped/blown.
Check the fuse in the fusebox. Customer
The temperature selector switch
has not the intended setting.
Check the temperature setting on
the appliance.
Servicing expert
The safety temperature limiter has
probably been activated.
Have the appliance repaired by
customer service.
Servicing expert
If the fault could not be eliminated, please call customer service.
Customer Service
We ask you to always provide the E-No. and the FD-No. of
your appliance when calling in a customer service engineer.
You will find the numbers on the inner side of the fold up
operating panel on the small water heater.
Disposal
This appliance is labelled in accordance with Euro-
pean Directive 2012/19/EU concerning used elec-
trical and electronic appliances (waste electrical
and electronic equipment – WEEE).
The guideline determines the framework for the
return and recycling of used appliances as applica-
ble throughout the EU.
Please ask your specialist retailer about current
disposal facilities.
Guarantee
The guarantee conditions for this appliance are as defined by
our representative in the country in which it is sold.
Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased. The bill of
sale or receipt must be produced when making any claim
under the terms of this guarantee.
Subject to change without notice.
17


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