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Siemens AG 2003, O:\Mobil\R65\C70_Hera_PoC\en\sug\_von_Lehmann\C70_Guarantee_eng.fm
65Guarantee certificate (IRL)
VAR Language: en; VAR issue date: 041104
left page (65) of SUG_C70 Hera (PoC), en, A31008-H7803-A1-1-7619 (24.11.2004, 15:36)
Guarantee certificate (IRL)
Without prejudice to any claim the user
(customer) may have in relation to the dealer
or retailer, the customer shall be granted a
manufacturer’s Guarantee under the condi-
tions set out below:
In the case of new devices and their com-
ponents exhibiting defects resulting from
manufacturing and/or material faults within
24 months of purchase, Siemens shall, at
its own option and free of charge, either
replace the device with another device
reflecting the current state of the art, or
repair the said device. In respect of parts
subject to wear and tear (including but not
limited to, batteries, keypads, casings,
small parts on casings, protective cover-
ings where included in the scope of deliv-
ery), this warranty shall be valid for six
months from the date of purchase.
This Guarantee shall be invalid if the
device defect is attributable to improper
care or use and/or failure to comply with
information contained in the user manuals.
In particular claims under the Guarantee
cannot be made if:
The device is opened (this is classed as
third party intervention)
Repairs or other work done by persons not
authorised by Siemens.
Components on the printed circuit board
are manipulated
The software is manipulated
Defects or damage caused by dropping,
breaking, lightning or ingress of moisture.
This also applies if defects or damage was
caused by mechanical, chemical, radio
interference or thermal factors
(e.g.: microwave, sauna etc.)
Devices fitted with accessories not author-
ised by Siemens
This Guarantee shall not apply to or
extend to services performed by the
authorised dealer or the customer them-
selves (e.g. installation, configuration,
software downloads). User manuals and
any software supplied on a separate data
medium shall be excluded from
the Guarantee.
The purchase receipt, together with the
date of purchase, shall be required as evi-
dence for invoking the Guarantee. Claims
under the Guarantee must be submitted
within two months of the Guarantee
default becoming evident.
Ownership of devices or components
replaced by and returned to Siemens shall
vest in Siemens.
This Guarantee shall apply to new devices
purchased in the European Union.
For Products sold in the Republic of
Ireland the Guarantee is issued by
Siemens Ireland Limited, Ballymoss Road,
Sandyford Industrial Estate, Dublin 18 -
The Republic of Ireland.
Any other claims resulting out of or in con-
nection with the device shall be excluded
from this Guarantee. Nothing in this
Guarantee shall attempt to limit or exclude
a Customers Statutory Rights, nor the
manufacturer’s liability for death or per-
sonal injury resulting from its negligence.
The duration of the Guarantee shall not be
extended by services rendered under the
terms of the Guarantee.
Insofar as no Guarantee default exists,
Siemens reserves the right to charge the
customer for replacement or repair.
The above provisions does not imply a
change in the burden of proof to the detri-
ment of the customer.
To invoke this Guarantee, please contact the
Siemens helpdesk on 1850 777 277.
This number is also to be found in the
accompanying user guide.
66


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