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C62 en, A31008-H6880-A1-1-7619 (13. February 2004, 15:46)
© Siemens AG 2003, I:\Mobil\L55\C62_Squirrel_(mc)\en\fug\_von_itl\C62long_QuestionsAnswers.fm
Message can-
not be sent.
Service provider does not support
this service.
Contact your service provider.
Phone number of the service cen-
tre is not set or it is wrong.
Set service centre (page 51).
SIM card contract does not sup-
port this service.
Contact your service provider.
Service centre too busy. Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures
and sounds not
displayed at
destination
phone.
Destination phone does not sup-
port the EMS standard.
No Internet ac-
cess possible.
Incorrect WAP profile set, or
wrong or incomplete settings.
Check settings or ask your service provider if neces-
sary.
PIN error/
PIN2 error.
Three wrong entries. Enter the PUK (MASTER PIN) supplied with the SIM
card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Service
provider
code error.
No authorisation for this service. Contact your service provider.
Too few/too
many menu en-
tries.
Functions may have been added
or removed by your service provid-
er via the SIM card.
Check with your service provider.
Charge coun-
ter does not
work.
Charge pulse is not transmitted. Contact your service provider.
Damage
Severe shock. Remove battery and SIM and insert them again. Do not dismantle the phone!
Phone became
wet.
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry connec-
tor contacts thoroughly. Set phone to vertical position in air flow. Do not dismantle the
phone!
Problem Possible causes Possible solution
Reset all settings to factory default (see also page 70):
*
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85


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