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SMS (text messages)
C380 / IM-NORD EN / A31008-M2007-R201-1-SM19 / sms_BRD_neutral.fm / 18.10.2008
Version 4, 29.10.2007
u When you send SMS messages, your
sender number may be sent without
your extension number. In this case the
recipient cannot reply to you directly.
Sending and receiving SMS messages on
ISDN PABXs is only possible via the MSN
number assigned to your base station.
Activating/deactivating SMS
function
The SMS function is active by default.
If you deactivate the SMS function, you
cannot send or receive any SMS messages
with your phone.
The settings you have made for sending
and receiving SMS messages (e.g. the
numbers of the SMS centres) and the
entries in the incoming and draft message
lists are saved even after you turn off your
phone.
§Menu§ Press the display key.
M4 O 2 3
Enter the digits.
Q
§OK§ Deactivate SMS function.
Or:
§OK§ Activate SMS function.
SMS troubleshooting
Error codes when sending
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line Identifica-
tion not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥ Ask your service provider to enable this
service.
2. SMS transmission has been interrupted
(e.g. by a call).
¥ Re-send the SMS.
3. Network provider does not support this
feature.
4. No number or an invalid number is entered
for the SMS centre set as the active send
service centre.
¥ Enter the number (¢ page 31).
You receive an incomplete SMS.
1. Your phone's memory is full.
¥ Delete old SMS messages (¢ page 30).
2. The service provider has not yet sent the
rest of the SMS.
The SMS is played back.
1. The "display call number" service is not acti-
vated.
¥ Ask your service provider to enable this
feature (there is a charge for this).
2. Your mobile phone operator and your fixed
line network SMS service provider have not
agreed on a co-operation.
¥ Obtain information from your fixed line
network SMS service provider.
3. Your end device has been recorded by your
SMS provider as having no fixed line net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥ Have the device (re-)registered to
receive SMS messages.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed network
SMS functionality, i.e. you are no longer
registered with the provider.
¥ Obtain information from your fixed line
network SMS service provider.
¥ Have the device (re-)registered to
receive SMS messages.
33


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