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WARRANTY TERMS AND CONDITIONS
Important note: A warranty registration form must be returned to EMS within 2 weeks of
purchase for warranty to be valid.
Structural Frame – 2 years Warranty
EMS will warrants that the frame will be free from defects under normal use for a period of 2 years from the
date of purchase by the original customer.
EMS will repair or replace, at our option, free of charge any part found upon examination by EMS to be
defective in material and/or workmanship within the warranty period.
All parts claimed under warranty must be returned to EMS in their present condition. Only an authorised
WARRANTY DEALER of EMS, following approval by EMS, can undertake warranty.
12 Months Warranty:
EMS will repair or replace, at our option, free of charge any part found upon examination by EMS to be
defective in material and/or workmanship for a period of twelve (12) months from the of purchase by the
original customer.
All parts claimed under warranty must be returned to Shoprider Australia in their present condition. Only an
authorised WARRANTY DEALER of EMS, following approval by EMS, can undertake warranty work.
Exclusions:
1. All transport costs associated with the submission and return of parts for repair or replacement under
warranty (as determined by EMS) are the responsibility of the original customer.
2. Normal wear items are not covered under this warranty. These include such items as brushes, tyres, brake
pads, upholstery, seating and arm rests.
3. Damaged caused by:
Excessive, abusive, misuse, negligence or accident.
Improper maintenance, maintenance carried out by non-approved WARRANTY DEALER
Commercial use,
Items not covered under this warranty.
4. Where an authorised dealer has not lodged all required documentation at the appropriate time the
warranty is void
5. All warranties provided do not extend to purchasers of used or second hand equipment.
Batteries were supplied:
Batteries will be covered by 6 months warranty from the date of purchase by the original customer.
IMPORTANT NOTE;
This scooter has been designed to climb angles up to 8 degrees.
When driving the Gecko scooter as with all scooters the driver should lean forward with feet
placed on the foot plate when going up an incline. This practice will ensure maximum
stability.
EMS
795 Marshall Rd
Malaga WA 6090
5


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