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EN-31
Error
If an error message is displayed on the entire screen,
follow one of the procedures below to reset the display.
Press the power switch of the battery.
Remove the battery from the holder.
If resetting the battery power does not solve the problem or the
same problem occurs frequently, contact the place of purchase.
List of errors
Code
Situation where
the error occurred
Operational restriction when
an error is being displayed
Remedy
E010
A system error was
detected.
Power assistance is not
provided during riding.
Press the power switch of the battery to turn it on
again.
If the situation does not improve, contact the place
of purchase.
E012
The initialization
of the torque
sensor failed.
Power assistance is not
provided during riding.
With your foot off the pedal, press the battery
power switch and turn on the power again.
If the situation does not improve, contact the place
of purchase.
E020
A communication
error between the
battery and drive
unit was detected.
Power assistance is not
provided during riding.
Check that the cable between the drive unit and
battery is properly connected.
If the situation does not improve, contact the place
of purchase.
E030
A setting error was
detected.
Power assistance is not
provided during riding.
If the situation does not improve even after
pressing the battery power switch and turning on
the power again, contact the place of purchase.
33


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