Manual Sharp XEA102 (page 4 of 6) (English, Spanish)

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Maintenance

Batteries

This cash register provides a low battery symbol

(l) and a no battery symbol ( ) which appears on

the far left of the display in one of the following

situations:

Low battery symbol (l)

• When the voltage of the batteries installed in the

cash register is under the required level.

No battery symbol ( )

• When three batteries are not installed in the cash

• When the batteries installed in the cash register

are dead.

When either of these symbols appear, check

batteries. If no batteries are installed, install three

new “AA” batteries at once. If batteries are already

installed, replace them with new ones as soon as

possible. If the AC power cord is disconnected or a

power failure occurs when the batteries are dead

or not installed, all the programmed settings will be

reset to the default settings and any data stored in

memory will be cleared.

If the low battery symbol appears while

making a transaction, complete the

transaction before replacing the batteries.

Replacement

1. Be sure the cash register is plugged in.

2. Turn the mode switch to the REG position.

3. Pull the printer cover upward and detach it.

6. Check that the “ ” symbol has disappeared.

7. Close the battery cover.

8. Replace the printer cover.

Improper use of batteries could cause

them to burst or leak, which might damage

the interior of the machine. See the

cautions in the "Getting Started" section.

Paper Roll

When colored dye appears on the edges of the

paper roll, it is time to replace the roll. Use paper

of 2 1/4" (57 mm) in width. To prevent jamming be

sure to use paper specified by SHARP.

Replacement (Journal printing)

1. Turn the mode switch to the REG position.

2. Open the printer cover.

3. Press f to advance the paper several lines.

Remove the take-up spool from the bearing.

5. Install three new “AA” batteries into the

battery compartment.

LIIMITED WARRANTY

SHARP ELECTRONICS CORPORATION warrants to the first consumer purchaser that this Sharp brand product

(the "Product"), when shipped in its original container, will be free from defective workmanship and materials and

agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof at no charge

to the purchaser for parts or labor for the time period(s) set forth below.

This warranty does not apply to any appearance items of the Product nor to the additional excluded item(s) set

forth below nor to any product the exterior of which has been damaged or defaced, which has been subjected to

misuse, abnormal service or handling or which has been altered or modified in design or construction.

In order to enforce the rights under this limited warranty, the purchaser should follow the steps set forth below and

provide proof of purchase to the servicer.

The limited warranty described herein is in addition to whatever implied warranties may be granted to purchasers

by law. ALL IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR USE ARE LIMITED TO THE PERIOD(S) FROM THE DATE OF PURCHASE SET FORTH BELOW. Some

states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Neither the sales personnel of the seller nor any other person is authorized to make any warranties other than

those described herein or to extend the duration of any warranties beyond the time period described herein on

behalf of Sharp.

The warranties described herein shall be the sole and exclusive warranties granted by Sharp and shall be the sole

and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time

described herein, shall constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser

with respect to the Product and shall constitute full satisfaction of all claims, whether based on contract,

negligence, strict liability or otherwise. In no event shall Sharp be liable, or in any way responsible, for any

damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other

than an authorizezd servicer. Nor shall Sharp be liable, or in any way responsible, for any incidental or

consequential economic or property damage. Some states do not allow the exclusion or incidental or

consequential damages, so the above exclusion may not apply to you.

THE WARANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH

VARY FROM STATE TO STATE.

Your Product: XE series Electronic Cash Register

Warranty Period of this Product: One (1) year for parts and ninety (90) days parts and labor from the date of

purchase.

Additional items excluded from Any consumable items such as paper supplied with the Product.

warranty coverage:

Where to obtain service: At a Sharp Authorized Servicer located in the United States. To find the

location of the nearest Sharp Authorized Servicer, call toll free at

1-800-BE-SHARP.

What to do to obtain service: Ship (prepaid) or carry your Product to a Sharp Authorized Servicer. Be

sure to have proof of purchase available. If you ship or mail the Product, be

sure it is packaged carefully.

TO OBTAIN SUPPLIES, ACCESSORIES OR PRODUCT INFORMATION, CALL 1-800-BE-SHARP.

SHARP ELECTRONICS CORPORATION

Sharp Plaza, Mahwah, New Jersey 07430-2135

1-800-BE-SHARP

http://www.sharpusa.com

Drawer Handling

Locking the Drawer

Develop the habit of locking the drawer when not

using the register for any extended period of time.

To lock: Insert the key into the drawer lock and

turn it 90 degrees counter-clockwise.

To unlock: Insert the key into the drawer lock and

turn it 90 degrees clockwise.

Removing the Drawer

To remove the drawer, pull it out and lift it up.

• To prevent burglary, it is a good idea to

empty the drawer after work and leave it

open at the end of the day.

• Coin case is detachable. Also the

separators of the coin case are

removable.

Manually Opening the Drawer

In case of a power failure or if the machine is out of

order, locate the lever at the bottom of the machine

and move it in the direction of the arrow to open

the drawer. The drawer will not open if it is locked

with the drawer lock key.

Coin case

View from rear

4. After cutting the existing paper, remove the

paper roll. Then remove the remaining paper

by pressing f.

View from rear

4. Open the battery cover and remove the old

batteries.

5. Remove the used journal paper roll (if used)

from the take-up spool.

6. Install a new paper roll and the take-up spool

according to the instructions in "Getting

Started."

In the case of receipt printing, steps 3 and

5 should be omitted and the take-up spool

need not be installed in step 6.

Replacing the Ink Roller

1. Open the printer cover.

2. Remove the ink roller by pulling it upward.

3. Install a new ink roller.

4. Close the printer cover.

Installing the Mounting

Bracket

How to attach the mounting bracket

1.Thoroughly clean the table surface where you

wish to place the bracket (B).

2.Peel off the release paper of the adhesive tape

on the bracket.

3.Hook the bracket onto the hook (A) at the

bottom of the back of the register.

4.Hold down the bracket so that it firmly sticks to

the table surface.

How to release the register from the mounting

bracket

Lift up the front of the register and pull it towards

you.

A mounting bracket which prevents the register

from moving accidentally is supplied with your

XE-A102 register. Attach the bracket to a table

where the register rests, as follows:

Specifications

Model:

XE-A102

Size:

Inches: 13.0 (W) x 14.3 (D) x 9.21 (H)

Millimeters: 330 (W) x 363 (D) x 234 (H)

Weight:

Approx. 11.0 lbs. (5.0 kg)

Power Source:

120V AC±10%, 60Hz

Power Consumption:

Stand-by: 4 W, Operating: 12.5 W

Working Temperature:

32 to 104˚F (0 to 40˚C)

Display:

LED (Light-Emitting Diode) numeric display

Printer:

1 station, print wheel selective type

Printing Capacity:

Max. 13 characters

Paper Roll:

Width: 2 1/4" + 1/64" (57.5mm + 0.5mm)

Max. external diameter: 3-5/32" (80mm)

Min. internal diameter: 15/32" (12mm)

Cash Drawer:

4 slots for bills, 5 for coins

Accessories (supplied):

Paper roll: 1 roll

Mode key: 2

Drawer lock key: 2

Instruction manual (English): 1 copy

Instruction manual (Spanish): 1 copy

Quick Start Guide (English/Spanish): 1 copy

Ink roller: 1 (installed)

Take-up spool: 1

Mounting bracket: 1

• Specifications and appearance are subject to

change without notice for improvement.

Before Calling for Service

If you encounter any of the following problems,

please read below before calling for service.

The display shows symbols that do not make

sense.

• Has the machine been initialized properly as

shown in “Getting Started”?

The display will not illuminate while the

machine is turned on. The machine will not

operate when any key is pressed.

• Is the power supplied to the electrical outlet?

(Plug another electrical device into the outlet for

confirmation.)

• Is the power cord firmly connected to the

electrical outlet?

The display is illuminated, but the machine will

not accept key entries.

• Is the mode switch properly set to the REG

position?

• Has the machine been initialized properly as

shown in “Getting Started”?

Journal paper will not feed properly in the printer.

• Is the take-up spool installed properly?

• Is there a paper jam?

• Is the journal format selected in the printing

format programming?

(If the receipt format is selected, the paper is not

wound around the take-up spool.)

Printing is faded or illegible.

• Is the ink roller used up?

• Has the ink roller been installed properly?

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Sharp XEA102 Manual

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