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Before Calling for Service
If you encounter any of the following problems, please read below before calling for service.
Fault Checking
•The display does not illuminate. •Is power supplied to the electric outlet?
•Is the power cord plug out or loosely connected to
the electric outlet?
•Is the register in screen-save mode?
•The display is illuminated, but the whole machine
refuses entries.
•Is a clerk code assigned to the register?
•Is the register in the REG mode?
•No receipt is issued. •Is the receipt paper roll properly installed?
•Is there a paper jam?
•Is the receipt function in the “OFF” status?
•Is the print roller arm securely locked?
•Printing is unusual. •Are the printer head/sensor/roller clean?
•Is the paper roll properly installed?
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