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En caso de corte de la alimentación
Cuando se corta la alimentación, el terminal POS retiene el contenido de su memoria y toda la información
sobre las entradas de ventas.
Cuando el corte de la alimentación ocurre en el estado libre del terminal POS o cuando está realizando
una entrada, el terminal POS retorna al estado normal después de recuperarse la alimentación.
Antes de solicitar el servicio técnico
Los fallas del funcionamiento que se muestran en la columna de la izquierda de la tabla de abajo, bajo el
título de “Falla” no indican necesariamente que ha ocurrido una falla en el funcionamiento de la máquina.
Por lo tanto es aconsejable consultar la parte de “Comprobación”, de la columna de la derecha antes de
solicitar el servicio técnico.
Falla Comprobación
El visualizador no se enciende. ¿Está conectada la alimentación a la toma de
corriente eléctrica?
¿Está desenchufado el cable de alimentación o
está mal enchufado a la toma de corriente
eléctrica?
¿Está el interruptor de la alimentación en la
posición “ON”?
¿Están ajustados correctamente los controles
del brillo y del contraste?
¿Se encuentra el terminal en el modo de
protección de la pantalla?
El visualizador se enciende, pero la máquina ¿Está registrado algún dependiente u operador?
rechaza las entradas.
No se emiten recibos. Consulte el manual de la impresora.
No avanza el papel del registro diario.
La impresión es anormal.
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