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36
TROUBLESHOOTING
If you think the oven is not working properly there
are some simple checks you can carry out yourself
before calling an engineer. This will help prevent
unnecessary service calls if the fault is something
simple.
Follow this simple check below:
Place half a cup of water on the turntable and close
the door. Programme the oven to cook for 1 minute
using 100% microwave power.
1. Does the oven lamp come on when it is
cooking?
2. Does the turntable rotate?
3. Does the cooling fan work? (Check by placing
your hand above the air vent openings.)
4. After 1 minute does the audible signal sound?
5. Is the water in the cup hot?
Take the cup of water out of the oven and close the
door. Programme the oven to cook for 3 minutes
using the grill.
6. After 3 minutes, does the grill heating element
become red?
Programme the oven to cook for 3 minutes using
the convection on 250ºC.
7. After 3 minutes, is the oven cavity hot?
If you answer “NO” to any question first check that
the oven is plugged in properly and the fuse has not
blown. If there is no fault with either, check against
the troubleshooting chart on the following page.
NOTES:
If you cook food for more than the standard
time (see chart opposite) using the same cooking
mode, the oven’s safety mechanisms automatically
activate. The microwave power level will be
reduced or the grill heating element will turn on
and off.
After manual or automatic cooking using the Grill,
Dual Cook or Convection modes, the cooling
fan will continue working to cool the oven cavity.
When the cooling fan works, the display may
show “NOW COOLING”. To clear it, press the
STOP/CLEAR key and the display will return to
“.0”.
During these modes, the cooling fan will carry
on working after you have pressed the STOP/
CLEAR key. You may feel hot air blowing out of
the air-vent openings.
The door seal stops microwave leakage during
oven operation, but does not form an airtight seal.
It is normal to see drops of water, light or feel
warm air around the oven door. Food with a high
moisture content will release steam and cause
condensation inside the door which may drip
from the oven.
Repairs and Modifications: Do not attempt to
operate the oven if it is not working properly.
Outer Cabinet & Lamp Access: Never remove
the outer cabinet. This is very dangerous due
to high voltage parts inside which must
never be touched, as this could be fatal.
Your oven is not fitted with a lamp access cover. If
the lamp fails, do not attempt to replace the lamp
yourself, call a SHARP approved service facility.
IMPORTANT:
If the display is blank and has gone dark, even if the
power plug is properly connected, the oven may be
in Energy Save Mode. To cancel it, open and then
close the oven door, see page 10.
Cooking Mode Standard Time
Microwave 100%
cooking
20 Minutes
Grill cooking 15 Minutes
Dual cooking with
Microwave 100%
and Grill
Microwave 15 Minutes
Grill 15 Minutes
Microwave 70%
and Grill
Microwave 40 Minutes
Grill 15 Minutes
Microwave 100% and
Convection
Microwave 40 Minutes
WARNING:
Never adjust, repair or modify the oven
yourself. It is hazardous for anyone other
than a SHARP trained engineer to carry
out servicing or repairs.
This is important as it may involve the
removal of covers that provide protection
against microwave energy.
R-959(SL)M-AA.indb 36R-959(SL)M-AA.indb 36 2/13/13 2:50:13 PM2/13/13 2:50:13 PM
38


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