Manual Sharp LL-S201A (page 22 of 26) (English)

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Troubleshooting

If you are experiencing any problem with your display, before

calling for service, please review the following troubleshooting

tips.

There is no picture or sound.

• AretheACadapterandpowercordconnectedcorrectly?

(See page 10.)

• Isthepoweron?(Seepage13.)

There is a picture but no sound.

• Makesurethevolumeisnotsettominimum.(Seepage

18.)

• Isthesoundmuted?(Seepage18.)

• Whenheadphonesareconnected,nosoundwillcomefrom

thespeakers.(Seepage10.)

• Nosoundwillcomefromthespeakerswhenthemonitor

is in standby mode (when the power LED is orange). (See

page13.)

The video does not appear.

• IsthecablecertiedforHDMIorDisplayPort?Themonitor

willnotworkunlessastandards-compliantcableisused.

• Istheinputsignalcompatiblewiththismonitor?(Seepage

25.)

• IsthemonitorconnectedcorrectlytothePC?

• IsthePCturnedon?

• IsthePCinpower-savingmode?Trypressingakeyonthe

keyboardormovingthemouse.

• TurnofftheLCDmonitorpower,wait5secondsorlonger,

and then turn the power on again.

The video does not appear properly.

• Ifapowerfulamountofstrainisexertedonthetouch

display, a portion of the display may remain on the screen.

In this situation, turn off the monitor power, wait 5 seconds

or longer, and then turn the power on again.

The touch panel does not respond.

• IstheUSBcableconnectedproperly?(Seepage10.)

• Thetouchpanelmaynotworkproperlyifthereisalarge

contact area (e.g. if the screen is touched with the palm of

the hand).

• Isthemonitorinpen-onlymode?Touchactionisdisabled

inpen-onlymode.(Seepage14,page18.)

• Isthemonitorinnger-onlymode?Youcannottouchthe

screenwiththetouchpenwheninnger-onlymode.(See

page14,page18)

• Aremonitoroperationslocked?(Seepage20.)

• WhenthereisnosignalinputtotheLCDmonitor,actions

onthetouchpanelarenotpossible.PleaseoperatethePC

usingthemouseandkeyboard.

The response of the touch screen is slow.

Some parts of the screen do not respond.

• WhenstartingyourcomputerorconnectingtheUSBcable,

do not touch the touch panel.

• WhenstartingtheLCDmonitor,donottouchthescreen.

If the screen is touched, the monitor may not function

correctly.Inthissituation,turnofftheLCDmonitorpower,

wait 5 seconds or longer, and then turn the power on again.

• Whilethemenuscreenisdisplayed,touchactionsarenot

possible other than those for the menu screen. First exit the

menu screen and then perform the operation.

• Theremaybenoresponseiftheincludedtouchpenand

your hand on the screen are too close. In this situation,

perform the operation with the pen and your hand

separated farther apart.

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Sharp LL-S201A Manual

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