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8. TROUBLESHOOTING

process to take the necessary measures and warn you in case of any malfunction.
WARNING: If the problem persists even if you have applied the steps in this section,
please contact the your dealer or an Authorised Service Provider. Never try to repair a
nonfunctional product.
PROBLEM REASON SOLUTION
The drying process takes a long
time.

clogged.

The heat exchanger might be
clogged.
Clean the heat exchanger
The ventilation grills in front of the
machine might be closed.
Open the doors/windows to prevent
the room temperature from rising
too much.
There might be a layer of limescale
on the humidity sensor.
Clean the humidity sensor.
The dryer might be overloaded with
laundry.
Do not overload the dryer.
󰀩
spun.
Select a higher spin speed on your
washing machine.
Laundry comes out damp at the end
of the drying process. The laundry that comes out hot at the end of the drying process
generally feels more humid.
The programme used might not be
suitable for the type of laundry.
Check the care labels on the
laundry items, select a suitable
programme for the type of laundry
and additionally, use the time
programmes.

clogged.

The heat exchanger might be
clogged.
Clean the heat exchanger
The dryer might be overloaded with
laundry.
Do not overload the dryer.
󰀩
spun.
Select a higher spin speed on your
washing machine.
The dryer cannot be opened or the
programme cannot be started. The
dryer does not get activated when
adjusted.
The dryer might not be plugged in. 
the socket.
The loading door might be open. Make sure that the loading door is
properly closed.
You might not have set a
programme or pressed the Start/
Pause key.
Make sure that the programme has
been set and the dryer is not in the
Standby (Pause) mode.
Child lock might be active. Deactivate the child lock.
The programme has been
interrupted for no reason.
The loading door might not be
closed properly.
Make sure that the loading door is
properly closed.
There might have been a power
failure.
Press the Start/Pause key to start
the programme.
The water tank might be full. Empty the water tank.
29


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